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Bilingual Arabic-French Technical Support- €30-40k +Flights paid +accommodation |
| Posted: |
16/05/08 |
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| Recruiter: | BeesWax Europe |
| Reference: | dx798.AR |
| Type: | Permanent Vacancy |
| Language: | English, Arabic, French |
| Salary: | 40000 |
| Benefits: | |
| Location: | Cork |
| Description: |
Company: Our client is one of the world’s leading IT companies. Headquartered in California they have over 7,500 staff developing and support market leading software and hardware applications. Their European IT Support centre is based in Cork and supports their European IT operations.
New positions exist for Arabic Technical Support professionals to join their Cork based European IT team supporting their respective EMEA customers on software and hardware issues.
Role: As part of their Arabic technical support team you will support customers on a variety of inbound IT related issues (hardware and software). You will be required to troubleshoot their IT queries primarily focused on UNIX, Linux, Windows, NT in different network environments. You will take between 20-35 calls per day that will require you to solve customer queries on pc applications, hardware, software, and networking.
Skills: The ideal candidates will possess EU citizenship and speak Fluent Arabic, French and English. The ideal candidates will have 2-5 years IT support experience in a range of hardware and software support roles. You must have knowledge of Microsoft NT, 98, XP, Server, workstation, TCP/IP, networking, and network security. Candidates with a degree or certificate in computer studies and further training eg MCSE, MCP etc are preferred. Knowledge of Shell & Perl Scripting is an advantage.
Gain: This company offers you fantastic training, an exciting 1st or 2nd line support role as well as flights + accommodation to get you to Ireland. In addition you will be offered a competitive basic salary and bonus and the opportunity to get trained in their Global IT centre in the US.
PLEASE NOTE: THE COMPANY NOT PROVIDE ANY WORKING PERMIT
Contact Francesco to find out more about this Arabic IT job opportunity!
Ireland: +353 1 2313100
UK: +44 20 7136 3000
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