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Collections Analyst - fluency in German, French, Dutch or a Nordic language |
| Posted: |
15/05/08 |
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| Recruiter: | Verizon |
| Reference: | VZBI04358 |
| Type: | Permanent Vacancy |
| Language: | Dutch, French, German, Danish, Finnish, Icelandic, Norwegian, Swedish |
| Salary: | £tbc |
| Benefits: | |
| Location: | Berkshire Reading |
| Description: |
1 - COMPANY OVERVIEW
The largest telecoms business in the US, Verizon Business is a leading provider of advanced communications and information technology services for large businesses. A global business, we’re focused on offering one truly seamless, local-to-global IP network. We believe that motivated and talented people are the key to delivering global capability with personal accountability. That’s why we’re committed to the empowering exchange of ideas in an inclusive, forward-thinking environment.
We’ve put into place benefits programmes that are designed to reward and encourage your success. Opportunities are available in numerous disciplines at our locations throughout the world. We invite you to visit our website at www.verizonbusiness.com to learn more about us and search for the career that works for you.
2 – JOB REQUIREMENTS
As a Collections Analyst here in Reading, you’ll be providing a seamless and value-added service to the business and our customers, and delivering a positive customer experience that will significantly enhance your own standing. Certainly, handling inbound enquiries from Verizon Business customers will demand a very pro-active approach to relationship building, customer management and issue resolution – and fluency in German, French, Dutch or a Nordic language will be essential in building those relationships.
3 – DAY TO DAY
Cash collection takes place in many forms – including email – and as well as facilitating cash collection, you’ll be helping improve cash flow and reduce aged debt and DSO. When you’re working against challenging monthly targets as well as agreed KPIs, internal controls and processes, you’ll rely on your effective telephone, negotiation and settlement techniques to develop excellent relationships with various business functions and resolve customer issues in a timely and satisfactory way.
Some credit control experience would undoubtedly be useful, but having at least two of the above European languages is absolutely crucial, along with real attention to detail - because that’s where the opportunity to excel lies.
4 - OPEN UP A WORLD OF OPPORTUNITY
Challenging? Dynamic? You can bank on it! We’ll help you learn all the technical aspects of our business. We’ll give you the skills to succeed, and support you every step of the way, with a rich array of learning and development opportunities to help you expand your skills, show your leadership qualities and take your career in any direction you choose. We’ll also reward your growth, achievements and contributions to our success with one of the best benefits programmes in the entire industry. So if a world of exciting and empowering opportunities really is speaking your language, with Verizon you’ll find challenges that will keep you growing and keep you moving forwards in your career. We invite you to learn more by visiting our website at www.verizonbusiness.jobs quoting reference VZBI04358. |
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