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Claims Co-ordinator |
| Posted: |
08/07/08 |
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| Recruiter: | Centre People |
| Reference: | RM36272 |
| Type: | Permanent Vacancy |
| Language: | English |
| Salary: | 23,000 - 27,000 depending on experience |
| Benefits: | |
| Location: | East London |
| Description: |
International Shipping company is looking for a Claims Co-ordinator
PRINCIPAL ACCOUNTABILITIES
- Maintain the settlement target set out by Head office,
- Provide legal advice to local offices & agents to protect the company’s interests
- Provide good claim services to the company’s customers
- Reject, defend or negotiate amicable claims settlement
- Co-ordinate recoveries from third parties and arrange payment of settlement fund
- Paying fees debit/credit notes
JOB CONTEXT AND CONTENT
- Create a standard claim procedure for all local offices and agents
- Supervision of worldwide claims handling
- Investigating incidents
- Collecting and reviewing documentary evidence
- Writing letters, faxes and e-mails
- Appointing surveyors, solicitors and arbitrators
- Assessing legal liability in accordance with the relevant contracts
- Documenting all claims on the company’s computer system including using extensively MS
- Liaising with claimants, customers and local agents internally and externally
- Investigating incidents of alleged cargo damage, reviewing documentary evidence, appointing surveyors and assessing legal liability in accordance with Contract of Carriage and international Conventions
- Liaise with claimants, correspondents, customers internally and externally, to discuss security to avert ship arrest and Letter of Undertaking requests
- Identify and collate evidence in respect of potential recoveries from third parties
- Representing the Company/Department at meetings internally and externally
The suitable candidate will be able to give evidence of delivering high quality work, to brief and on time, juggling priorities and managing expectations internally and externally. Articulate and concise, should be confident but not of a dominating nature with ability to work within a multicultural environment. Knowledge of MS Office Packages including MS Word, Excel, PowerPoint and email is expected.
Unfortunately due to the number of applications received we are only able to contact applicants who have been successful in this instance.
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