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German Native speaker, in combination with any other additional language is a plus |
| Posted: |
08/05/08 |
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| Recruiter: | Undutchables |
| Reference: | 20080409-EURS |
| Type: | Contract |
| Language: | Dutch, English, Bulgarian, German, Romanian, Russian, Slovak, Slovenian |
| Salary: | |
| Benefits: | |
| Location: | The Netherlands |
| Description: |
Company description
a leading provider of patrol credit cards for transport companies. The card can be used at more than 30.000 filling stations in more than 40 European countries and in North Africa. They have more than 80% market share in the fuel card business in Europe.
Job description
Professional and service-minded contact to internal and external customers. Answer frequently asked questions and provide information to allow efficient and smooth business operations.
Requirements
* » Requesting documents from internal or external customers
* » Review of documents if correct and complete
* » Clearance of customers within RSP
* » Handling of document returns (such as incomplete or non-valid documents)
* » Credit items to customers
* » Archiving customer related documents
* » Electronic (digital) customer file
* » Provide NIF-numbers per customer & serviced country
* » Open, sort and distribute incoming mail
* » Answer incoming phone calls in a friendly and service minded manner
* » Answer FAQ on telephone and e-mail with reference to NE and NIP product to internal and external customers
* » Strictly follow ERS Policy & Procedure Manual
* » Identify and report deviations ERS Policy & Procedure Manual to Line Manager
Any other task and duty within ERS as agreed with Line Manager
Salary indication
Negotiable
Selection procedure
If you are interested in this vacancy, you can apply below. Your application will be send directly to the recruiter in charge.
IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Please register yourself by filling in your personal details and attaching your CV on http://flexweb.undutchables.nl/.
Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.
We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.
Bezoek onze website voor meer informatie over deze vacature.
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