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Customer Services Adviser |
| Posted: |
29/07/08 |
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| Recruiter: | Job Finders Recruitment |
| Reference: | JFCH773 |
| Type: | Permanent Vacancy |
| Language: | English, French |
| Salary: | £18,000 basic (£19,800 OTE) |
| Benefits: | 23 days holiday plus Bank Holidays, car parking & 10% bonus of annual salary based on personal objectives/service level agreements. |
| Location: | Kent Sevenoaks, Kent |
| Description: |
Fantastic opportunity to join a leading company with newly refurbished offices in Sevenoaks.
Working as part of a team and reporting to a Team Leader, our Client is looking for high calibre Bi-Lingual Customer Service staff who are fluent in French to provide excellent customer service through a blended Contact centre (Phone & Email), supporting clients across Europe by identifying and proactively seeking to resolve, monitor and support customer requirements.
Key responsibilities will also include helping to create a team environment and to manage and maintain a high standard of customer service and a thorough understanding of products and services.
Hours of Work: Monday to Friday 8am to 6pm (37.5 hours per week) e.g. 8.00am – 4.30pm, 9.00am to 5.30pm, 9.30am to 6.00pm on a rota basis for four days during the week and every Saturday 9am – 4pm.
The successful candidate will need to be fluent in both written and spoken French and English and will ideally have previous customer service/call centre experience gained within an office environment. The ability to be able to demonstrate initiative and drive is essential.
This role attracts excellent benefits including 23 days holiday plus Bank Holidays, car parking and 10% bonus of annual salary based on personal objectives/service level agreements.
If you think this sounds like a great opportunity and you are interested in the role, then we would love to hear from you!
Please note, if you do not hear from one of our Consultants with a two-week period, then unfortunately on this occasion you have been unsuccessful.
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