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Customer Service Representative Europe - English & Dutch |
| Posted: |
20/07/10 |
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| Recruiter: | Undutchables |
| Reference: | 20100224-am |
| Type: | Contract |
| Language: | English, Dutch |
| Salary: | |
| Benefits: | |
| Location: | The Netherlands |
| Description: |
Company description
International Company
Job description
CSE –Customer Service Europe- is the service desk that handles order support to European countries (products are delivered directly to customers) and order processing (intercompany).
- Order management- Receive, check and enter customer orders in ERP system (MFG/Pro)
- Check and manage availability of product
- Track & trace orders until receipt by customers
- Invoice orders
- Communication with customers and departments (e.g. planning, distribution)
- Event handling- Receive, check and enter customer events (e.g. complaints) in applicable system(s)
- Track & trace event processes
- Communication with customers and departments (e.g. distribution, quality)
Requirements
- Fluent Dutch and English
- MBO+/HBO level
- Strong communication skills
- Service mindedness is key in this position
- Ability to handle with stress and/or strong demand in order management
- Flexible in daily working timelines
- Experience in international customer service or logistics environment
- Experience in international organization with compliance control (Sarbanes Oxley (SOX), Good Distribution Practice)
- Knowledge of international order handling and shipping (export)
Salary indication
€2.300 gross per month
Selection procedure
If you are interested in this vacancy, you can apply below. Your application will be sent directly to the recruiter in charge.
IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Please register yourself by filling in your personal details and attaching your CV on http://flexweb.undutchables.nl/.
Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.
We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.
Bezoek https://beheer.ingoedebanen.nl/redirect/url/4b852ae40c238/multilingual voor meer informatie over deze vacature. |
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