Tech support/Customer service role for Dutch speakers in Cluj - German company

Romania (RO), Cluj
Attractive + Relocation Package
19 Sep 2016
19 Oct 2016

This exciting role is a technical customer service position for fluent Dutch speakers in Cluj, Romania. The job offers an attractive salary and relocation package along with the fantastic chance to gain international experience. The company you will be working for has placed a large multinational contact centre in Cluj and maintains 70 centres worldwide, employing 20,000 people working in 30 different languages.

Your job will be: 
•    Troubleshooting any problems clients may have via telephone, e-mail or chat
•    Process the queries in line with the company policy
•    Forward more complicated cases to responsible persons (if needed)
•    Support newcomers and act as a team

•    Dutch as mother tongue and English on a advanced level
•    Knowledge of hardware and software (MS Office, Internet)
•    High school degree
•    High interest in IT
•    Proactive personality and eager to learn
•    Customer service experience is a plus

•    Excellent Salary : 18k up to 19k euros (Gross) per year
•    Amazing relocation package (2 weeks of accommodation and €1000 NET paid the first week)
•    Private medical insurance
•    Discount in sports, shops, online services
•    Real opportunities for career development within the company

How to apply?

Send your CV to