Customer Sales Advisor - Part Time - Evening shift

Manchester, Greater Manchester
Excellent salary + Bonus + Benefits
21 Sep 2016
21 Oct 2016

Customer Advisor (Inbound & Outbound Sales) 

Evening shift: 6 pm - 11 pm

Are you looking for a job in Manchester?

As the world’s biggest car hire booking service (part of the Priceline Group), we’re looking for sales professionals (inbound/outbound) to join our international team, playing a crucial role in helping our customers to choose the vehicle they need – so you’ll need to be empathetic and customer service focused. We’re looking for candidates to join us who are looking to work exclusively in the evening shift (minimum 4 evenings a week) for inbound and outbound call handling.

You'll be working in one of the coolest (due to be the most talked about office environment in the UK) having undergone a state of the art refurbishment - Check our Customer Sales & Service Centre here.


Main responsibilities

  • Taking inbound calls from customers who are looking for prices and availability for worldwide car hire.
  • Making follow up outbound calls to customers who have previously made online quotations for car hire.
  • Converting enquiries into confirmed reservations and offering a range of ancillary products.


Our ideal candidate

  • We love straight talking: Respectful & confident communicator; passionate about providing the best experience possible.
  • Previous experience Inbound/Outbound – essential.
  • We work with customers from all over the world, so first-rate language skills are essential - do you have a second language? Even better!
  • Takes ownership of their work and motivated by their results.
  • We love getting it done: Understand customers’ needs and is able to flex to different customer profiles.
  • Has a valid UK work permit.

What Rentalcars. com will offer you

  • Paid induction training.
  • Work schedules provided 4-6 weeks in advance.
  • International working environment with 40+ languages spoken in one building.
  • Fantastic feeling of community in our vibrant office in central Manchester.
  • Terrific career progression - our Marketing, Finance, Commercial & IT departments provide even more opportunities to develop & advance.
  • Performance based bonus plan.
  • Paid holiday time (30 days including statutory public holidays, which increases with service).
  • Free fruit, porridge, cereals, hot & cold beverages plus subsidised dining.
  • Pension scheme.

AND: sick pay, discounts for restaurants/entertainment/leisure, life assurance, annual pay review, free eye tests (contributions towards glasses), enhanced maternity/paternity pay, travel loan/cycle to work scheme, enrolment in our employee assistance programme, childcare vouchers, cash for employee referrals, ongoing learning, onsite training with self-development facilities (we love doing stuff together), recognition for length of service/personal milestones, professional membership subscriptions