French Speaking Sales Advisor

Manchester, Greater Manchester (GB)
Excellent salary + Bonus + Benefits
20 Sep 2016
20 Oct 2016

Customer Advisor - French speaker (Inbound & Outbound Sales)

As the world’s biggest car hire booking service (part of the Priceline Group), we’re looking for sales professionals to join our international team, playing a crucial role in helping our customers to choose the vehicle they need – so you’ll need to be empathetic, creative and capable of critical thinking. We’re looking for candidates to join us for a full-time position (37.5 hours weekly) on a rotational pattern dependant on the opening hours of your market.


Main responsibilities


  • Deliver a high level of customer service by:

o    Using positive language when answering questions while they’re browsing our website.

o    Engaging with each customer find their ideal car.

o    Spotting opportunities to provide information that your customer may require at a later stage.

  • Consistently create encouraging experiences for our customers, whether they’re booking online/over the phone.


Our ideal candidate


  • We love straight talking: Respectful & confident communicator; passionate about providing the best experience possible.
  • Takes ownership of their work and motivated by their results.
  • We love being different: Fluent in French & English, both spoken and written - we work with customers from all over the world, so first-rate language skills are essential.
  • We love getting it done: Understands customers needs and is able to flex to different customer profiles.
  • Has a valid UK work permit.


What will offer you


  • Paid 4 week induction training.
  • Work schedules provided 4-6 weeks in advance.
  • International working environment with 40+ languages spoken in one building.
  • Fantastic feeling of community in our vibrant office in central Manchester.
  • Terrific career progression - our Marketing, Finance, Commercial & IT departments provide even more opportunities to develop & advance.
  • Performance based bonus plan.
  • Paid holiday time (30 days including statutory public holidays, which increases with service).
  • Free fruit, porridge, cereals, hot & cold beverages plus subsidised dining.
  • Pension scheme.

AND: sick pay, discounts for restaurants/entertainment/leisure, life assurance, annual pay review, free eye tests (contributions towards glasses), enhanced maternity/paternity pay, travel loan/cycle to work scheme, enrolment in our employee assistance programme, childcare vouchers, cash for employee referrals, ongoing learning, onsite training with self-development facilities (we love doing stuff together), recognition for length of service/personal milestones, professional membership subscriptions