Technical Support Engineer (German speaking)

England, Tyne and Wear
£23000 - £23400 per annum + Excellent relocation assistance
21 Sep 2016
19 Oct 2016
Oliver Astington
IT, Internet
Euro London Appointments is currently recruiting for an award-winning and internationally renowned Infrastructure support services provider, that is looking for a talented German and English speaking Technical Support Engineer to join their growing team.

This is the ideal opportunity for an enthusiastic and problem solving focused bilingual engineer to be fully trained to provide world class support to blue-chip clients (ranging from Formula 1 teams to world known universities and major scientific laboratories ) across the DACH (German speaking) region.


Responsibilities in this position include :

-Multi level technical support for diagnosing, reproducing, and fixing software and hardware issues. This is provided via phone, email and live chat.
-Effectively using internal expertise including technical knowledge bases and higher level engineers to effectively resolve customer problems
-Communicating with customers in a polite, approachable and knowledgeable way at all times
-Keeping an up-to date knowledge of new technologies being supported


My client is interested in candidates with significant experience or solid working knowledge in the areas below (including Linux and Unix skills) and possessing fluent German and English language skills.

-Fluent English and German (written and oral) language skills are essential.

-Unix Operating Systems
-Linux Operating systems
-Knowledge of storage solutions would be highly beneficial.
-A degree in IT or demonstrable experience in the IT sector
-Customer support experience.

In return , as well as the opportunity to receive full training on cutting-edge technologies , supporting renowned global clients , our client offers excellent opportunities for career development to higher levels of seniority, certification prospects and a competitive salary.