Bulgarian Customer Service Advisor

England, Bedfordshire, Luton
£22000 - £25000 per annum
23 Sep 2016
21 Oct 2016
Joshua McClean
Bulgarian Customer Service Advisor (reference: SMJM/328742)

Euro London Appointments is working with a global automotive giant and household name on an exciting project. We are looking for multilingual candidates to join a growing international team who will be part of the future of customer service in the automotive industry.

Based in Luton, Bedfordshire (commutable distance from central London) the customer service advisor will be responsible for handling inbound calls in connection with services offered by the company. These calls range from anything in regards to finding directions and information about the vehicle, to liaising with the emergency services and breakdowns. Therefore, a cool head and the ability to remain calm under pressure is essential.

The ideal candidate will:
- Be fluent to native level in Bulgarian
- Be fluent in English AND one other European language
- Have experience in a previous customer service role
- Be an excellent communicator both written and verbal
- Is open-minded and eager to learn new skills
- Be a problem-solver and able to remain calm under pressure
- Have an confident telephone manner and able to build rapport with customers
- Be consultative in their approach and able to multitask in a busy, multilingual environment

A first-class training programme is provided and the successful candidate will be offered a competitive salary and benefits package.

Due to the 24/7 nature of the business, flexibility in regards to working times is required. However, part time, night shifts and weekend work is also available!

If you feel that you are suitable for the role and are available for an interview please send your CV IN WORD FORMAT to j.mcclean@eurolondon.com.

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.