Customer service in Lisbon for French Speaker ! Apply here.

Location
Lisbon
Salary
Attractive salary + relocation package
Posted
26 Sep 2016
Closes
26 Oct 2016
Ref
TPPFRSCDL

Apply here to work as customer advisor in Lisbon – French Speaker

You will have the opportunity to develop your skill with the leader of the outsourcing company which will provide you a great training. You will be part of a young and dynamic team and will get the chance to increase your languages skill.

Thanks to its great gastronomy, warm welcoming and its sunny weather, Lisbon is a wonderful place to visit and to enjoy.

Your will provide game support to the users of this well-known mobile game and adapt yourself to their need.

  • Follow all the procedures and the guidelines of the call proceedings  
  • Answer to each customers’ enquiries successfully
  • Understand and know all the products, systems, peripherals and software to help the clients
  • Listen to the customers’ feedbacks and adapt your service according to the feedbacks
  • Be proactive and look for improvement for the quality of the service
  • Maintain the customers’ loyalty with a strong and professional relationships

 

 

Profile :

  • Perfect French mastery written
  • Good level of English (minimum B1-B2)
  • EU nationality 
  • Excellent telephone and email manner
  • Be passionate by the online and mobile gaming
  • Know identify the customers’ needs in details to help them with passion
  • Good Knowledge of PC (hardware, software, internet) principally: Internet, mobile gaming, mobile devices (Android and Windows), MS Office Suite. 
  • Ability to work well either individually or as part of a team
  • Strong problem solving skills and ability to thrive in challenging situations
  • Good communication skill

Compensation and benefits

  • Excellent relocation package (reimbursement of your flight)
  • Competitive salary for Lisbon
  • Accommodation included in a sharing house with your single bedroom
  • Free Portuguese lessons
  • Amazing opportunity to work with a large multinational company
  • A dynamic and multicultural working environment
  • Participation at the various activities planned by the company

This opportunity can be the beginning of an international career. If you want to apply, send your CV at dorianl@mgirecruitment.com.