Tech support role for Swedish speakers in Cluj- Romania - IT related company

Location
Cluj-Napoca, Cluj
Salary
Attractive salary + Relocation Package
Posted
26 Sep 2016
Closes
26 Oct 2016
Ref
ARCSWCSEG

As a financial solutions provider, the company manage around 10,000 customers, specializing primarily in the retail/e-commerce, telecommunications, insurance, banking and healthcare sectors.  Our client has around 7,000 employees in 22 countries, including a strong presence in Europe, America and Asia, and offers flexible full-service solutions for the value-oriented management of customer relationships and cash flows.

Your job will be:     

•    Troubleshooting any problems clients may have via telephone, e-mail or chat
•    Process the queries in line with the company policy
•    Forward more complicated cases to responsible persons (if needed)
•    Support newcomers and act as a team

 

Requirements:

•    Swedish as mother tongue and English on a advanced level
•    Knowledge of hardware and software (MS Office, Internet)
•    High school degree
•    High interest in IT
•    Proactive personality and eager to learn
•    Customer service experience is a plus

 

Benefits:

 Excellent Salary : 18K up to 19K  euros (Gross) per year
•    Amazing relocation package (2 weeks of accommodation and €1000 NET paid the first week)
•    Private medical insurance
•    Discount in sports, shops, online services
•    Real opportunities for career development within the company

 

How to apply?

Send your most up-to-date CV to eduardog@mgirecruitment.com , you can Skype me on eduardog.mgi or you can call me on 00353 1437 2714. I look forward to hearing from you.