Interested in international career in multilingual organisation? Apply here. Danish Customer Care

Location
Lisbon (Portugal)
Salary
competitive salary + free accommodation
Posted
27 Sep 2016
Closes
27 Oct 2016
Ref
tppdaas

Position: Customer Care for leading mobile commerce platform.

Contract: Permanent, Full time, Long Term.

Language required: Danish

Salary: €16.800 and free accommodation.

Mainly responsible for:

• To ensure customers queries are answered with the aim of a first time resolution 

• To ensure that queries are responded to within our 6 hour response time 

• To ensure the best Customer Care experience is given to all customers 

• To achieve KPI’s whilst maintaining excellent quality 

• To highlight trends in any customer queries

The Profile:

• Needs to be passionate about people and making people happy 

• Can thrive in an environment that is progressive

• Confident in making decisions 

• Takes a professional and committed approach to work 

• Gets involved and contributes with feedback and ideas to continuously improve things

Compensations and benefits:

• Free accommodation

• Relocation flight refunded by employer

• Complimentary yearly flight financed by the company

• Office located in the very centre of Lisbon

• Opportunity of advancing at a multinational company

• Additional activities covered if interested (language lessons, sports, etc.)

• Attractive salary.

Interested? Then please sent me your CV: AnnaS@mgirecruitment.com

If the above position is not for you, you may know someone who could be interested. Why not refer a friend and we will give you €150 if their application is successful!