Apply now and change your life - French CS position in Lisbon

Location
Lisbon
Salary
Attractive salary + relocation package
Posted
27 Sep 2016
Closes
27 Oct 2016
Ref
TPPFRPBDL

Great Opportunity for French Speaker in Lisbon - Customer service role

Our client is the leader in outsourcing service and is present in 65 countries. You will enjoy a great training providing by the leading brand and at the same time you will have the opportunity to widen your skill and to work with people coming from all over the world.

You will be working for a famous website and help them with their queries. Your job will be to take care of the users and create a good relationship with them.

Enjoy a warm welcoming in Lisbon and come work in a multicultural city with a cultural heritage. You will also enjoy the warm weather of Lisbon and develop your skill with colleague coming from all over Europa.

Responsibilities

•             Deal with customers by phone and email in a reassuring, friendly and personal manner

•             Have a lively interest for the client during each interactions

•             Improve customer’s experience during each interactions

•             Improve your knowledge independently to excel in your role

•             Be multitasking and adapt yourself to a dynamic environment

•             Improve constantly the service according the customers’ needs and according the                             communication channels (phone and email)

•             Be proactive and look for improvement for yours and your team’s performances

Profile :

•             Native French Level and good level of English

•             Excellent telephone and email manner

•             identify the customers’ needs in details

•             Be able to understand and reassure the customers

•             Be able to work alone and to work in team

•             Strong problem solving skills and ability to thrive in challenging situations

Compensation and benefits :

•             Excellent relocation package (reimbursement of your flight)

•             Competitive salary for Lisbon

•             Accommodation included in a sharing house with your single bedroom

•             Free Portuguese lessons

•             A dynamic and multicultural working environment

•             Participation at the various activities planned by the company

If you want to apply to this position, please send me your application at dorianl@mgirecruitment.com