Customer Service (Dutch & English)

5 days left

Frankfurt am Main, Hessen
30000 - 38000 Euros per annum (depending on experience)
29 Sep 2016
29 Oct 2016
GFAW Dutch

My client, a leading global provider of payment solutions, with a presence throughout Europe are currently looking for a Customer Service Agent with Fluent Dutch and English language skills to join their team in Frankfurt!

Customer Service Agent (Dutch & English)
Frankfurt, Full-time, Permanent, GFAW

The Role:

In this role you will be responsible for taking incoming calls from Premium Clients regarding the products, service and accounts. In summary your daily tasks will include the following:

•    Answering customer inquiries via telephone and email
•    Control and process of customer requests and orders
•    Proactive collaboration with internal departments to solve customer enquiry
•    Daily responsibility for your KPI’s
•    Keeping a clear record of inquiries and feedback

The Requirements:

You should have ideally gained some initial experience from a Customer Service role. Other requirements include:

•    Fluent Dutch and English skills
•    Comfortable speaking to customers via telephone
•    Adaptable
•    Good MS Office skills

If you are interested in the above mentioned role, please send me your English CV to Anna via

Thank you for applying to Euro London Appointments, Europe's largest independent
language consultancy. Please be advised that documents will be treated in the strictest of
confidence and that your application will not be forwarded to any client without your express
permission. To enquire about other vacancies please visit our website


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