Travel Co. is hiring German Customer Service Representatives - Lisbon

Lisbon (PT)
Attractive + Free Accommodation
30 Sep 2016
30 Oct 2016

MGI Recruitment is a multilingual recruitment agency specialised in Sales, IT and Support Roles committed to help and guide you to find your next Professional Challenge!

We are recruiting five enthusiastic German Speakers to work for our client, an online travel & leisure brand, in Portugal.

Looking for a Professional Experience Abroad?

This city was built on seven hills and each one of them hides a marvellous new world to discover! You will fall in love with the beaches and the surf, with the rich cultural heritage and history, without forgetting about the delicious Portuguese cuisine and the weather!

Plus! Let me tell you… There is a reason why Portuguese people were chosen as best hosts in Europe. They are warm and gracious and will make you feel like you are at home!

Job Description:

Are you Charismatic?  Are you an Excellent Communicator? We are looking for someone with a keen interest for Customer Service and excellent Communication Skills. You will be part of a young and vibrant multicultural team and interact directly with the customers, at all stages of the business relationship!

Don’t forget: you are often the only representative of our company with whom the customer will communicate, so it’s extremely important for us to have team members who are committed to represent our brand, ensuring that a positive image/first impression is given to our Customers.


  • Provide a pleasant customer service experience, via a variety of media channels (phone/email), treating each customer in a courteous manner, greeting them and answering every question pleasantly and efficiently.
  • Take ownership on all customer queries ensure that they are addressed directly or escalated to the appropriate channel
  • Enter customer details and other information in an accurate and efficient manner to the relevant systems

What are we looking for?

  • Fluent in German
  • Fluent in English
  • Passionate about Travel Industry!
  • Enthusiastic, courteous, directive and positive
  • Customer oriented and Problem Solver
  • Excellent communication skills and Phone Manner
  • Ability to handle and manage stressful situations (difficult calls)
  • Team Player

What are we offering?

  • Competitive Salary and Possibility of Career Progression
  • Free Accommodation in a room of our company’s apartment
  • Airport Pick-up + Initial flight expenses refund
  • Free Annual Flight to your homeland
  • Full Training provided and familiarization phase
  • Private Health Insurance after 6 months of employment
  • Free Portuguese Language Courses

Sounds Good?

If you would like to get more information about this opportunity, please get in touch.

Send your updated CV to look forward to hearing from you!

This position is not for you but you know someone who could be interested? Why not refer a friend and we will give you €150 if their application is successful!

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