Hebrew Customer support job - Visa+Relocation provided

Location
Greece (GR)
Salary
Attractive + Bonus + Relocation package
Posted
01 Oct 2016
Closes
01 Nov 2016
Ref
DK439
Fluent Language
Middle East Languages, Hebrew

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advice job seekers throughout the recruitment process, and always treat the candidate as a high priority.

Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.

Benefits

  • Visa assistance
  • Flight ticket provided
  • Taxi transfer from the airport
  • 2weeks free hotel accommodation (breakfast included)
  • Free Greek language courses
  • Monthly work performance bonus
  • 150€ monthly accommodation bonus
  • 100€ in vouchers upon training completion
  • 300€ in vouchers after 3 months of cooperation
  • 400€ in vouchers after 7 months of cooperation
  • Extra paid if you work on Sundays, on Greek Holidays or Overtime
  • 2 extra full salaries paid per year
  • Training provided (paid)
  • International working environment
  • On-site canteen (discounts for employees)
  • Welcome event

Requirements

  • Fluent or Native level Hebrew language
  • Help desk, customer service, and support experience
  • Microsoft Windows, OS expertise level – “Advanced User”
  • Basic knowledge of current Anti-Malware and Firewall products
  • Basic knowledge of networking technologies
  • Disciplined systematic- problem solving skills required

Responsibilities

  • Providing customer support by phone, email, or chat
  • Diagnosing the issue and provide a path to resolving inquiries
  • Logging calls from customers into Contact Management System
  • Demonstrating a high level of customer service when helping a customer
  • 1st line technical support

Why use Recruitment Agency

  • You will be contacted within 30 min of your application
  • You are given extra support in preparing for interviews
  • You have a contact person who gives you all the details of the job
  • You can ask for your application feedback anytime via email or phone
  • You don’t have to face the situation where company do not reply to you for days.
  • All our services to job seekers are free of charge. We also offer bonus scheme to candidates.