IT Customer Care. Kick start your professional career. Swedish wanted in Cluj.

Attractive salary and relocation package
03 Oct 2016
03 Nov 2016
Job Type

Position: Customer Care for MS.

Contract: Permanent, Full time, undetermined period contract

Language required: Swedish

Salary: €18K + commissions.

What’s the most attractive about this role is the professional experience you will get joining the team in Cluj. The city is a great destination for SOFTWARE DEVELOPMENT, off-shoring and BUSINESS OUTSOURCING.

Mainly responsible for:

• To ensure customers queries are answered with the aim of a first time resolution 

• To ensure that queries are responded to within our 6 hour response time 

• To ensure the best Customer Care experience is given to all customers 

• To achieve KPI’s whilst maintaining excellent quality 

• To highlight trends in any customer queries

The Profile:

• Needs to be passionate about people and making people happy 

• Can thrive in an environment that is progressive

• Confident in making decisions 

• Takes a professional and committed approach to work 

• Gets involved and contributes with feedback and ideas to continuously improve things

Compensations and benefits:

•          Very Attractive Salary

•          Relocation Package

•          Possibilities of Career Progression

•          Multicultural Working Environment

•          Private medical insurance

•          Performance based variable commission.

•          Discounts in fitness centres

Interested? Then please sent me your CV:

If the above position is not for you, you may know someone who could be interested. Why not refer a friend and we will give you €150 if their application is successful!