IT Customer Care. Kick start your professional career. Swedish wanted in Cluj.

Location
Romania
Salary
Attractive salary and relocation package
Posted
03 Oct 2016
Closes
03 Nov 2016
Ref
ARCSWCSAS
Job Type
Contract

Position: Customer Care for MS.

Contract: Permanent, Full time, undetermined period contract

Language required: Swedish

Salary: €18K + commissions.

What’s the most attractive about this role is the professional experience you will get joining the team in Cluj. The city is a great destination for SOFTWARE DEVELOPMENT, off-shoring and BUSINESS OUTSOURCING.

Mainly responsible for:

• To ensure customers queries are answered with the aim of a first time resolution 

• To ensure that queries are responded to within our 6 hour response time 

• To ensure the best Customer Care experience is given to all customers 

• To achieve KPI’s whilst maintaining excellent quality 

• To highlight trends in any customer queries

The Profile:

• Needs to be passionate about people and making people happy 

• Can thrive in an environment that is progressive

• Confident in making decisions 

• Takes a professional and committed approach to work 

• Gets involved and contributes with feedback and ideas to continuously improve things

Compensations and benefits:

•          Very Attractive Salary

•          Relocation Package

•          Possibilities of Career Progression

•          Multicultural Working Environment

•          Private medical insurance

•          Performance based variable commission.

•          Discounts in fitness centres

Interested? Then please sent me your CV: AnnaS@mgirecruitment.com

If the above position is not for you, you may know someone who could be interested. Why not refer a friend and we will give you €150 if their application is successful!