IT Customer Care. Kick start your professional career. Swedish wanted in Cluj.
Position: Customer Care for MS.
Contract: Permanent, Full time, undetermined period contract
Language required: Swedish
Salary: €18K + commissions.
What’s the most attractive about this role is the professional experience you will get joining the team in Cluj. The city is a great destination for SOFTWARE DEVELOPMENT, off-shoring and BUSINESS OUTSOURCING.
Mainly responsible for:
• To ensure customers queries are answered with the aim of a first time resolution
• To ensure that queries are responded to within our 6 hour response time
• To ensure the best Customer Care experience is given to all customers
• To achieve KPI’s whilst maintaining excellent quality
• To highlight trends in any customer queries
• Needs to be passionate about people and making people happy
• Can thrive in an environment that is progressive
• Confident in making decisions
• Takes a professional and committed approach to work
• Gets involved and contributes with feedback and ideas to continuously improve things
Compensations and benefits:
• Very Attractive Salary
• Relocation Package
• Possibilities of Career Progression
• Multicultural Working Environment
• Private medical insurance
• Performance based variable commission.
• Discounts in fitness centres
Interested? Then please sent me your CV: AnnaS@mgirecruitment.com
If the above position is not for you, you may know someone who could be interested. Why not refer a friend and we will give you €150 if their application is successful!
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