French, Dutch or Italian speaking Customer Support – Gibraltar

Gibraltar (GB) (GI)
06 Oct 2016
06 Nov 2016

The Person

  • A proactive individual with excellent communication and interpersonal skills who has a flexible approach to work and understands the importance of providing a professional service to customers.
  • Confident to make decisions with the ability to exchange, analyse, and interpret information.
  • You will have a flair for influencing people and finding solutions in a fast paced environment as part of a team in a diverse cultural environment.
  • You should possess logical reasoning skills with an analytical approach and be willing to work shifts.

The Role

  • Handling customer inquiries via e-mail/phone; including but not limited to games and cashier related issues
  • Assessing individual issues and taking appropriate action to ensure customer needs are met
  • Working in coordination with other teams based at different locations that share similar objectives
  • Escalating system anomalies and general issues faced by customers to the relevant party
  • Understanding Standard Operating Procedures and delivering service / quality standards to agreed levels

Essential Skills

  • Native French/ Dutch/ Italian speaker
  • Excellent communication and interpersonal skills
  • Ability to perform well in a multi-task/cultural and ever changing dynamic environment
  • Basic knowledge of MS Office applications
  • Knowledge of other languages of advantage desirable
  • Educated to degree level or equivalent
  • Basic knowledge of online gaming - games and payment processing.

Apply for French, Dutch or Italian speaking Customer Support – Gibraltar

Already uploaded your CV? Sign in to apply instantly

All answers are required


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

4000 characters left

What is your current annual salary?
Fluent Languages (please also select your native level language)

Expand the list by clicking the grey arrow and select your individual fluent language skills

By applying for a job listed on you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.