Customer Support Agents - German speaking
Customer Support Agent - German speaking
€23k + bonus
As a Customer Support Agent, your primary responsibilities will be to provide telephone and email support to small and new accounts.
Customer Support Agents support and troubleshoot Product issues, provide information and support regarding risk policies and practices, educate customers concerning dispute processes, and assist in determining resolution for customers.
The duties require excellent interpersonal and professional business writing skills, as there is significant interaction with customers, as well as other departments.
Candidates must speak native level German and have at least 12 months customer service experience (does not have to be in a call centre environment could be in a shop, hotel etc) and good general IT skills.
If relocating from outside of country relocation assistance can be provided.
Recruitment Direct is acting as a recruitment agency.