Customer Service Advisor - German

England, London, Wimbledon
£23000 per annum
13 Oct 2016
10 Nov 2016
Manpower UK
Working for one of Europe's largest car-sharing companies we are looking to grow our Member Services team and in particular our German speaking team, you will responsible for taking bookings from members, dealing with their queries and providing excellent service on a range of issues..
If you already have experience in a similar position then that's great, however it's not essential.
As a Customer Service Advisor you'll be based in a vibrant, informal and friendly working environment with no dress code. You'll receive a competitive salary of £23,000 per annum plus commission. You'll also enjoy 25 days holiday per year increasing with length of service, as well as discounted Bupa private healthcare and Virgin Active gym membership, an excellent pension plan (matching employee contributions up to 4%) and free company membership and discounted usage rates.
You'll be contracted to work a range of shifts within the hours of 6:30am and 12:00am although the majority of your shifts will cover the middle of the day and weekends because these are our busiest times. Our client offers a free taxi home for shifts finishing at 11:00pm or later. We also operate a shift swap system allowing you to swap any shift with one of your colleagues.
During your probation period you will work 6 x Saturdays/Sundays per 4 week period: 2 "double weekends" (both Saturday & Sunday) and 2 "single weekends" (either Saturday or Sunday). After successfully completing probation, you will work 4 Saturdays/Sundays per 4 week period - either double weekends on/off or 1 weekend day per week.
Interested? You can apply to be a Customer Service Advisor here; we're looking forward to hearing from you.

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