Customer Service / Office Administrator - German Speaking

Dublin (County), Leinster (IE)
€25,000 Plus Bonus, European Health Insurance, Cycle to Work Scheme, Tax Saver Ticket
14 Oct 2016
24 Oct 2016

Customer Service / Office Administrator - German Speaking
Dublin 2, Co Dublin 
€25,000 Plus Bonus, European Health Insurance, Cycle to Work Scheme, Tax Saver Ticket 

Our client is an innovative publishing group that has evolved into a leading supplier of beautiful products that celebrate human artistry and craft. They are now looking for a bilingual Customer Service / Office Administrator to join their talented team. 

If you’re a German speaking professional with some office experience seeking a fresh new challenge, this is a fantastic opportunity to develop your career with a successful, fresh-thinking business. 

Within a multinational environment filled with plenty of learning and development opportunities, you’ll have the chance to gain exceptional customer service skills and gain valuable exposure to the sales process. 

As a Customer Service / Office Administrator, you will be tasked with delivering outstanding service to our client’s German customer base. 

Managing customer orders, you’ll efficiently check and process data and maintain clear, accurate and up-to-date records within the database. You’ll respond to any customer queries received via the telephone and email in a professional and friendly manner, as well as ensuring that any issues are quickly and effectively resolved. 

Your other duties will include: 

- Checking stock levels and product availability 
- Verifying deliveries and the receipt of goods 
- Undertaking some credit control activities 
- Providing support to the Sales Team 

Interested? To be considered for this role, you must have: 

- Previous office or customer service experience 
- Fluent German language skills 
- A good level of IT literacy 
- Good writing skills 

As a Customer Service / Office Administrator, you must be proactive and enthusiastic with great communication, prioritisation and problem solving skills, as well as a team player mentality. The ability to manage multiple tasks at once is also key. 

To apply for the role of Customer Service / Office Administrator (German Speaking), please apply via the button shown. 

This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency. 

Additional Keywords: Customer Service Administrator, German Speaking, Office Administrator, Customer Service Executive, Bilingual, Languages, Office Assistant, Administrator, Customer Service Advisor, Customer Support Executive, Contact Centre Advisor, Contact Centre Operative, International Support Executive.