Policy Alterations Administrator w/German - Dublin

Republic of Ireland, Dublin
17 Oct 2016
24 Oct 2016
MPZ 171423
Sorcha Mulligan
Policy Alterations Administrator w/German - Dublin

A leading Irish financial institution are now looking for a Policy Alterations Administrator in Dublin.
The successful candidate will work as part of an international team and provide high quality customer service that consistently achieves company turnaround and quality standards, in order to satisfy the requirements of the Life Assurance business in the German market.

Duties & Responsibilities

* To carry out the principal Policy Alterations functions across all products, increments, decrements, changes of owner, fund switches etc. assigned to you as per the business needs.
* To prioritise your workload in line with team targets and react positively to ever- changing business demands.
* To ensure accuracy in all written correspondence to clients and brokers as well as in updating the system.
* To provide excellent customer service to our clients and sales partners, solving problems swiftly and preventing unnecessary delays.
* To build positive and professional working relationships with our colleagues in Germany, as well as with other internal departments such as Underwriting, Actuarial, Customer Accounts and Premium Collection
* To keep up-to-date on all technical aspects of the job - products, procedures, compliance and legal issues - attending any training sessions organised on your behalf.
* To participate in the training of newer team members
* To participate in the improvement of Policy Alterations workflows and procedures

* Excellent and proven administration skills
* Fluent German and English Skills
* Excellent oral and written communication skills
* Team player
* Quick learner
* Good time management and prioritisation skills

* Experience within the financial services sector
* Third level qualification
* Progression towards banking/insurance qualification

Please call Sorcha Mulligan on (01) 418 8173 or email your CV to sorcham@headhuntinternational.com