Client Services Executive - German speaker

Location
Hertfordshire
Salary
c£30,000 plus bonus and excellent benefits
Posted
18 Oct 2016
Closes
18 Nov 2016
Ref
LHGR

Highly successful company involved in a specialised financial service, currently embarking on expansion into the German market, has an excellent opportunity for a German speaker at its Hertfordshire offices.

The launch into Germany will commence in early 2017 and recruitment is now under way for a native level German speaking Client Services Executive with a good knowledge of the financial sector to assist with the new venture.

This new role will be varied and interesting, covering liaison with Financial Trading, Customer Services, Compliance, Marketing and IT support with all issues regarding the German product and client base.

You will be responsible for taking all incoming calls from German clients and dealing with any questions or queries received by email. These may require you to explain complex financial issues to the clientele, deal with trades placed on their accounts, assist with opening accounts and dealng with any ID verification issues.

Additionally you will assist the Marketing team in translating publications and promotional copy.

In addition to native level German and fluent English, you will be comfortable with dealing with complex financial terminology in both English and German, be educated to degree level in a Business, Economics or Financial subject, have strong numerical, communication and interpersonal skills

Starting salary depending on qualifications and experience c£30,000 plus uncapped bonus based on pre-tax profit of the company, generous holiday entitlement,pension scheme and season ticket loan.