CS AGENTS NEEDED - GERMAN TURKISH DUTCH SWEDISH FINNISH NORWEGIAN ITALIAN

Location
Malta (MT)
Salary
depends on experience
Posted
03 Jan 2017
Closes
03 Feb 2017
Ref
CS_MULTI_ARTUR

Our client a big igaming company based in Malta is looking for CS agents.

 

Responsibilities:
· Provide superior professional customer service whilst dealing with all enquiries regarding the company’s products and services;
· Ensure that client accounts are opened according to the client’s product and service guidelines;
· Building a rapport with the customers whilst addressing any issues relating to the use of internet banking, on-boarding and mobile application;
· Maintain a high level of knowledge when it comes to the company’s products and services in order to provide customers with accurate information;
· Identify selling opportunities after analysing the customer’s needs;
·
Requirements:
·
·  Natve in one of the following languages German  or Turkish or Dutch, or Swedish, or Finnish or Norwegian, and a fluent English
· Previous experience in a similar position is an asset
· Strong communication skills, both verbal and written
· Computer skills
·  Team player and customer oriented
·  Willingness to learn and expand horizons