International Reservation Executive - German Speaker

4 days left

Location
London (Greater) (GB)
Salary
Negotiable
Posted
14 Mar 2017
Closes
29 Apr 2017

PURPOSE OF ROLE

To reserve touring coach and local services in Europe, paying attention to special clients’ requests and market demands. You will be expected to offer support to our worldwide offices and to answer queries from our suppliers.

DUTIES AND RESPONSIBILITIES

  • To confirm services efficiently and accurately, paying attention to any special client requests
  • To follow the policy regarding supplier usage depending on the market, distributing the volume of work amongst the suppliers as outlined in the policy.
  • To monitor amendments and cancellations
  • To ensure all services are confirmed within the finalisation date
  • To promptly deal with queries from sales office staff and suppliers on a daily basis.
  • To report significant problems regarding supply to the relevant supervisor and contract manager.
  • To develop and maintain healthy business relationships with our suppliers.
  • To ensure confirmations and correspondence with suppliers is filed correctly
  • To request coach and driver details of all tours specified by your supervisor. Communicating effectively with suppliers to ensure the above details are correct and are received within 2 working days in advance of every tour. Checking all final details against our records to ensure that there are no discrepancies between what we expect and what has been provided, in terms of coach age, facilities or standard of driver.
  • To ensure suppliers receive final itineraries for all tours at least 3 working days prior to the commencement of each service
  • Checking itineraries to ensure current legislation is being adhered to
  • Overtime may occasionally be necessary during peak times.

KNOWLEDGE, SKILLS AND BEHAVIOURS

  • Excellent level of written and verbal English.
  • Good command of German language is a must, any additional language is an advantage
  • Excellent telephone manner
  • Good personal organisational skills
  • Excellent inter-personal skills
  • Self-motivator with the ability to use one’s own initiative
  • Ability to work as part of a team, and willingness to adapt to fluctuation in business from destination to destination.
  • Capable of prioritising effectively
  • Able to work under pressure and meet deadlines
  • Attention to detail essential, to ensure thoroughness and accuracy at all times.

Apply for International Reservation Executive - German Speaker

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left

All questions are required

Are you eligible to work in the UK/EU?


What is your current annual salary?
Fluent Languages (please also select your native level language)

Expand the list by clicking the grey arrow and select your individual fluent language skills


By applying for a job listed on MultiLingualVacancies.com you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.