Market Intelligence International

Our services include collection, assessment and reporting in the areas of:
Customer relationships
Customer satisfaction, loyalty and retention
Service quality assessments
Employee satisfaction
Mystery shopping of skill sets, knowledge, sales and materials
Call centre, field service and depot assessment
Pre- and Post-sale marketing materials and campaigns
Pre- and Post-installation and implementation of product and services

Marketii can carry out research ranging from localised surveys to worldwide projects with an ability to work in over 25 native languages.