Covid and the Recruitment ProcessWe speak to Tsys about how they have adapted their recruitment processes.
What changes (if any) are you making/have you made to recruitment processes in view of current situation?
We have moved to a remote interview model – using a video based interview platform. We already had this in place for candidates that we required to relocate so just had to ensure we trained this out to the wider business area. By using remote interviews we have been able to ensure that only essential key workers were onsite to reduce / minimise risk to both our employees and candidates.
Will you consider those who are willing to relocate if no border restrictions? Has this changed?
Yes, we would absolutely consider candidates that are looking to relocate for some of our niche roles, we have a German Speaking Team based in our Milton Keynes office where we have been taking candidates that needed to relocate over the last few years. With the changes that are due to come into effect from 2021 as a business we are already looking at the additional steps required so we can support the candidates through the process.
Will you be offering remote working out of country? Or will you only consider those in country?
Due to the nature of our business unfortunately we aren’t able to offer remote working due to the sensitivities surrounding the information we deal with. We have however made lots of changes internally to ensure the safety of our employees – from protective screening, one way systems and temperature cameras.
If video interviewing, is there anything you look out for or could potentially impact your decision that interviewees maybe unaware of?
A top tip would be to set up and check your connections 15 minutes prior to your interview just to ensure you have time if you have any connectivity issues. I would also suggest ensuring you have somewhere quite to perform the interview so you are fully able to focus on the interview.
If you are currently on a recruitment freeze, when potentially do you see this lifting or what needs to be in place before review?
We have actually gone through a period of growth having increased our headcount by over 100 people in the last few months. With working in financial services and all our workers are classed as key workers, which has enabled us to offer real stability to our current employees in these uncertain times.