Essential Functions/Core Responsibilities: Ensure that service delivered to customers aligns with contractual Key Performance Indicators (KPIs). Clarify customer requirements by probing for understanding, utilizing decision-support tools, and resources to resolve non-standard/unstructured customer issues requiring clarification or conceptual thinking. Listen attentively to customer needs and concerns, demonstrating empathy while maxim ...
The Role As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy and efficiency. You will be handling and responding to end-user's requests through multiple contact channels (telephone, email, chat). The role requires maintaining solid customer relatio ...
Our multicultural client is searching for German speakers to join forces with their customer consultant team in Athens. With modern, bright offices, our client offers both the work and cultural experience! Athens is a city brimming with interesting things to do. As one of the world's biggest tourist locations, Athens is filled with cultural experiences, no matter where you are! You can enjoy new foods, explore cultural areas such as Akropolis and the Dionysuis' theatre. Maybe you want to enjoy Athens without having to treat it like a 7-day-crash-course? With a beach with crystal clear water and enormous sand areas? ...
What to expect in this role: Support the users when they need you Help users by offering solutions via phone or email Give users a pleasant experience and a positive feeling No sales What we offer you: Comprehensive relocation package to help you get started in Cyprus. Health insurance Paid training Attractive bonus scheme Generous br ...
Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve the customer's issues before escalating to the next level. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. ...
What to expect in this role: Support the users when they need you Help users by offering solutions via phone or email Give users a pleasant experience and a positive feeling No sales What we offer you: Comprehensive relocation package to help you get started in Cyprus. Health insurance Paid training A ...
Each year, our client helps thousands of companies in over 60 markets to better manage their travel programs by providing modern solutions and exceptional service. Do you have experience in the travel industry? Join one of the world's leading Business Travel organizations! You will deliver high-touch customer care to business travelers embarking on worldwide travel, f ...
We are looking for German-speaking Customer Support for Telecommunications Industry - Remote in Greece! As a global leader in end-to-end customer experience (CX) products and solutions, our client partners with the world's best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints. With their award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing ...
For our partner in Budapest, Hungary we are looking for a English-speaking Real Time Analyst About our client : Our partner is a large IT Service company that is expanding from India to the entire world. Whether it's AI, cybersecurity or everyday automation, our partner plays a leading role in the IT sector. In Germany, our partner provides high quality , ...
Are you tech-savvy and possess excellent communication skills, along with a strong service-oriented mindset? Are you eager to learn, and "technical troubleshooting" is not foreign to you? The world's largest and most renowned search engine is in need of technical support, presenting you with the opportunity to steer your life in a new ...
Our multicultural client is searching for Italian speakers, that want to work within customer service. We are looking for driven and service-minded candidates that want to jumpstart their careers. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming capital city! Athens is a city that is brimming with interesting phenomena. As one of the world's biggest tourist locations, Athens is filled with cultural experiences, no matter where you are! No matter if you want to enjoy new types of foods or wander around cultural areas such as Akropolis and Dionysuis' theatre. With a beach w ...
Be a part of our dynamic team today and help us grow. If you are passionate about travel, then this is role for you. This position is suitable for candidates who want to work from an office. We need your expertise! We have an exciting new opportunity for a Travel Support Representative to join our client´s diverse tea ...