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Our client, the worldwide leader outsourcing company, is looking to recruit candidates for Technical Support Advisor positions. You will work for a famous international brand leader in the market of the news technology products. The contact with the customers will be by telephone and email.
As a Technical Support Advisor you will help the users of these famous products. Your priority will be to maintain solid customer relationships by solved the users’ queries.
• Follow all the procedures and the guidelines of the call proceedings
• Answer to each customers’ enquiries successfully
• Understand and know all the products, systems, peripherals and software to help the clients
• Listen to the customers’ feedbacks and adapt your service according to the feedbacks
• Be proactive and look for improvement for the quality of the service
• Maintain the customers’ loyalty with a strong and professional relationships
Athens is an attractive and beautiful city. Perfect mix between History and Modernity, Athens catch the attention of all its tourists. In this city your breath will stop in front of the city view from the Acropolis, your imagination will be stimulated in each part of the town. And you will understand across the streets why Athens is the birthplace of the democracy, of the Olympic Games, from the philosophy etc.
• Graduates of High School (preferable: College, University)
• Native-level or fluent Swedish or Danish
• Excellent telephone and email manner
• Know identify the customers’ needs in details to help them with passion
• Good Knowledge of PC (hardware, software, internet) principally: Windows, MS Office Suite, Skype, Windows Media Player, Windows Messenger
• Ability to work well either individually or as part of a team
• Strong problem solving skills and ability to thrive in challenging situations
Compensation and benefits:
• Excellent relocation package: flight provided and Hotel paid during 2 weeks to have find to time an accommodation
• Very Competitive salary + Performance bonus
• Free Language courses
• Amazing opportunity to work with a large multinational company
• A dynamic and multicultural working environment
• Participation at the various activities planned by the company
How to apply?
If you are interested and your profile suits the vacancy, let me know sending your CV to email@example.com