Please check your email .
Our Sales and Customer Care Consultants are much more than the first point of customer contact for NET-A-PORTER.COM, THEOUTNET.COM, and MRPORTER.COM channels: they are our Brand Ambassadors, responsible for ensuring that every interaction on our virtual sales floors exceeds our customers’ expectations. With 11 Customer Care centers around the world, we are able to speak with our customers 24 hours a day, 7 days a week, across a multitude of languages.
*Please submit a hand written covering letter with your application. If you cannot scan this page in, we will accept a clear photograph.
Essential Skills & Requirements
The Customer Care team works on rotational shifts between the hours of 7 am and 11 pm over 7 days a week. This role is full time, 37.5 hours a week.
YOOX NET-A-PORTER GROUP
YOOX NET-A-PORTER GROUP is the world’s leading online luxury fashion retailer. The Group is the result of a game-changing merger which in October 2015 brought together YOOX GROUP and THE NET-A-PORTER GROUP, two companies that revolutionized the luxury fashion industry since their birth in 2000.
YOOX NET-A-PORTER GROUP is a unique business with an unrivalled offering including multi-brand in-season online stores NET-A-PORTER.COM, MR PORTER.COM, THECORNER.COM, SHOESCRIBE.COM, multi-brand off-season online stores YOOX.COM and THE OUTNET.COM, as well as numerous ONLINE FLAGSHIP STORES, all Powered by YOOX NET-A-PORTER GROUP. Through a joint venture established in 2012, YOOX NET-A-PORTER GROUP has partnered with Kering to manage the ONLINE FLAGSHIP STORES of several of the French Group's luxury brands.
Uniquely positioned in the high growth online luxury sector, YOOX NET-A-PORTER GROUP has an unrivalled client base of more than 2 million high-spending customers, 24 million monthly unique visitors worldwide and combined 2