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Looking for a New Experience Abroad within a friendly Team Environment?
If you are a Dutch Speaker with fluent English, this is the perfect opportunity for you!
MGI Recruitment is now recruiting competitive and motivated individuals, to join our client’s Customer Service Team in Lisbon!
The capital of Portugal is without a doubt, a top shelf destination! Why?
This city was built on seven hills and each one of them hides a marvellous new world to discover! You will fall in love with the beaches and the surf, with the rich cultural heritage and history, without forgetting about the delicious Portuguese cuisine and the weather!
Our Client is looking for Dutch Speaking Customer Service Agents for their new project in Portugal. You will be part of a young and vibrant multicultural team and interact directly with the customers, at all stages of the business relationship!
Don’t forget: you are often the only representative of our company with whom the customer will communicate, so it’s extremely important for us to have team members who are committed to represent our brand, ensuring that a positive image/first impression is given to our Customers.
• Provide a pleasant customer service experience, via a variety of media channels (phone/email), treating each customer in a courteous manner, greeting them and answering every question pleasantly and efficiently.
• Take ownership on all customer queries ensure that they are addressed directly or escalated to the appropriate channel
• Enter customer details and other information in an accurate and efficient manner to the relevant system
Refer a Friend: This position is not for you but you know someone who could be interested? Refer a friend and we will give you €150 if their application is successful!