Please check your email .
Supporting clients by phone, email and chat. As a Customer Support Agent, you will need to be an excellent communicator and have a natural charisma to deal with customers. You will provide a professional and informative response to all queries.
Lisbon (Portugal) is visited by millions of people every year due to its many charms and attractions. In this regard, the city is full of cultural and sports events throughout the year and, as Portugal’s capital, have attracted a lot of international companies that keep investing in the area.
• Danish fluent – English advanced
• Comfortable in dealing and support clients on the phone/email/chat
• Can thrive in an environment that is progressive
• Confident in making decisions
• Takes a professional and committed approach to work
• Gets involved and contributes with feedback and ideas to continuously improve things
• Ensure customers queries are answered with the aim of a first time resolution
• Provide helpful and effective support
• Achieve KPI’s whilst maintaining excellent quality
• Highlight trends in any customer queries
•Attractive salary and Possibility of Career Progression
•Airport Pick-up + Initial flight expenses refund
•Free Annual Flight to your homeland
•Intensive training and familiarization phase
•Private Health Insurance after 6 months of employment
•Accommodation in a room of our company’s owned apartment
•Free Portuguese Language Courses
Why MGI Recruitment
Refer a Friend:
This position is not for you but you know someone who could be interested? Refer a friend and we will give you €150 if their application is successful!