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Our client is a multinational company and one centric website for buying online. Our employee with be the main interface between the company and the third party retail partner.
Our employees will be responsible for providing timely and accurate operational support selling on the platform and is expected to address chronic system issues, provide process improvements, develop internal documentation and contribute to a team environment.
The position is a Customer Service Representatives to perform Inbound Support by phone and email.
- A minimum of High School diploma or customer service work experience;
- German Native Speaker or C2 level;
- Strong English skills both spoken and written;
- Excellent Communication skills;
- Commercial attitude;
- Focuses sales efforts;
- Capable to switch between formal or informal communication depending on situation;
- Highly empathetic and friendly;
-Good troubleshooting skills;
- Stable working hours;
- Availability Monday to Sunday, rotating shifts;
- Base salary (x14 months) + Meal Allowance + Monthly Performance Bonus + Private health insurance;
- Training fully paid and included in the work contract;
- Career opportunities and good work environment;
- Private health insurance to all employees, after 6 months of work;
- We can help you finding accommodation in Lisbon;
- Flight Refund to Lisbon;
Apply now! Send us your updated CV in English to email@example.com! Talk to you soon!
At MGI recruitment we specialize in the large-scale recruitment of multilingual professionals for internationally based contact centres. From our Dublin base, we look after the needs of Multinational Business Process Outsourcing and Call Centre companies across Europe, Africa and Asia Pacific
Refer a Friend: This position is not for you but you know someone who could be interested? Refer a friend and we will give you €150 if their application is successful!
For more information or for more employment opportunities check out our website www.mgirecruitment.com or try www.facebook.com/mgirecruitment