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What will you be doing?
* Provide customer service to customers via telephone, Live Chat and e-mails in your native language/s
* Perform outbound calls according to the company policies and corporate values
* Guide customers through the site and/or mobile phones and assisting them in using the various services and products offered.
* Resolve all sorts of technical problems reported by customers
* Handle both written and verbal internal communication, which is in English
* Work in a team, support team members and contribute to a good atmosphere on the job
What have you done?
* Excellent written and verbal communication skills
* Excellent team player
* Pleasant personality
* A minimum of at least 1 years' experience in a Customer Service environment
* Can work well under pressure
* Works under minimum supervision
* Apart from your native language Dutch, fluency in English is imperative.