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Our Client in Greece is a multinational company headquartered in France and specializes in outsourced Omni channel customer experience management also known as Business Process Outsourcing. They are looking for native Czech Speakers interested and devoted for providing best customer service to their client an American global tobacco company, with products sold in over 180 countries outside the United States.
It is almost impossible not to have heard of this city before. And this is basically because Athens is one of the most interesting European cities, and not only because of its incredible history and ancient monuments. It is also because of its great gastronomy, weather and the warmth of the people who inhabit it.
Native Czech speakers with good English, professional customer service skills and positive attitude, demonstrated clear written communication skills, demonstrated problem solving skills.
•Registers, handles, answers, escalate customer complaints
•Responsible for demonstrating a strong customer service orientation and takes responsibility to ensure customers experience is the highest possible.
•Ability to communicate through chat/email in a professional manner,
•Responsible for issue escalation to the Team Manager/other teams when resolution is not available.
Relocation assistance- Booked flight ticket, 2 weeks hotel accommodation and taxi from airport to hotel
•Public medical insurance,
•Discounted food in company,
•Free Greek language course,
•Ongoing corporate training,
•Competitive salary(14 salaries in a year)
HOW TO APPLY?
Send your CV to firstname.lastname@example.org
Referral program: If you know someone suitable for the position mentioned, please ask them to send the CV for MGI Recruitment and if we secure a job for them, we will reward you with 150 Euros.