Are you interested in helping people to get the most easy and enjoyable customer experience? Would you like to work in the sunny capital of Portugal, Lisbon and provide efficient, quick and friendly service to customers as well as building strong relationships with them? Your responsibilities and impact as Customer Service Agent will be: Assisting customers with their requests by email, phone and live chat. Collecting and updating customer data. Providing product information to the customer (e. g. subscription, payment and technical requirements). Ensuring excellent customer satisfact ...
The Role As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy and efficiency. You will be handling and responding to end-user's requests through multiple contact channels (telephone, email, chat). The role requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism, as well as performing data entry and use of software programs. The Requirements Native-level Japanese, fluent English Politeness, courtesy and good communication skills Time management and mul ...
Are you keen on vehicles? Do you want to keep the world moving? Join our Customer Support team in Athens and work for the transportation leader! At Teleperformance Greece we collaborate with the leader of modern transportation industry, a manufacturer with 125 years of history, delivering a total of more than one-half million trucks and buses to customers. This is a great chance to join a team that keeps the world moving by enabling mobility for people and getting goods reliably, punctually, and safely to their destination. You will part of a team that contributes to a cleaner, safer, more efficient, and more connected world: for goods, for people, for all of us. Join the customer support team of one of the world’s largest commercial vehicle manufacturers. What you will do Handle truck and bus related inquiries and complaints in a case-closed manner by phone, email, or chat. Support customer in case of truck breakdowns (flat tire, engine failure etc. ) by creating ...
Are you a native or near-native Czech or Slovak-speaker? Do you have excellent communication skills and enjoy helping others? If so, we have an exciting opportunity for you! For our partner in Greece we are looking for Czech or Slovak-speaking Customer Advisors to join their international team in Greece! Responsibilities: Manage incoming calls, chats, messages, and emails. Identify and assess customers' needs to achieve satisfaction. Build sustainable relationships of trust through open and interactive communication. Provide accurate, valid, and complete information by using the right ...
Are you a native or near-native Czech or Slovak-speaker? Do you have excellent communication skills and enjoy helping others? If so, we have an exciting opportunity for you! For our partner in Greece we are looking for Czech or Slovak-speaking Customer Advisers to join their international team in Greece! Responsibilities: Manage incoming calls, chats, messages, and emails. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships of trust through open and interactive communication. Provide accurate, valid, and complete information by using ...
Join a Global Leader and Embark on an Adventure in Athens! Ready to take your customer support skills to new heights while living in one of Europe's most vibrant cities? Look no further! Our client in Athens, Greece, is on the lookout for Lithuanian-speaking Customer Support Agents to join their diverse team of 4,800+ employees from over 90 countries. About the Company Our client is a dynamic and forward-thinking company that believes in the power of happy employees. They provide top-notch solutions to their client's customers via phone, chat, email, and social media. As a global leader, they deliver an impressive 3. 5 million unique experiences every day for 400+ clients through business process outsourcing , digital Customer experience, training and talent management, and consulting and analytic. Role as Customer Service Agent As a Customer Service or Tech Support Representative, you'll be part of an enthusiastic team that handles customer issues with empathy and ef ...
Do you speak Slovenian and want to gain international experience within customer service? Then we have a golden opportunity for you! Our multicultural client are searching for Slovenian speakers that want to work within customer service. We are looking specifically after you that have a good work attitude and service in your blood. With modern offices that are located in the central parts of Athens, our client offers both work experience and cultural experience in the charming capital of Greece! Why move to Athens? Greece is much more than just a beautiful country. Greece is filled with history, culture, and nature, and boasts a great lifestyle. Cultural and social life plays in the middle of, around, and in old landmarks. The magnificent Acropolis, visible from almost all parts of the city, reminds the Greeks of their legacy and the city's many changes. Sounds interesting? Let's continue About the role: Our client is an expert in cooperation between people, this gives them an edge over their competiti ...
Are you eager to begin a dynamic career in sales? If you thrive in a fast-paced, customer-centric environment and have excellent communication skills, we have an exciting opportunity for you in the heart of Athens, Greece! Whether you are looking for personal development, learning and career opportunities, cultural discovery or just a lifetime experience, you will find it there! Your responsibilities and impact as a Sales Representative will be: Identification of sales opportunities and registration of new businesses Build a trusting relationship with key marketing industry decision-m ...
Are you a Sales Representative looking for new opportunities in Greece or would you potentially be willing to move to Greek islands or to Athens? In this job you will be closely in touch with B2B clients, qualify leads, and drive revenue growth, while having a significant impact on customer satisfaction. Your responsibilities and impact as a Sales Representative will be: Responding to customer inquiries, emails, web contacts, and processing orders Participating in order fulfilment and post-sales activities Calling and qualifying new potential clients and leads Understanding customer needs and providing appropriate solutions Up-selling and cross-selling additional products or services Building and enriching the customer database Creating business opportunities and increasing revenue from existing accounts Ensuring close communication with the team to share information and collaborate effectively. Providing ad-hoc support as required. Being a team player and actively contributing to the success of the team ...
What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow altogether within an international booming company? Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a life-time experience, you will find it there! Your responsibilities and impact as a Customer Service Agent will be: Helping clients with incoming issues Ensuring high quality customer service Providing necessary information Reaching out proactively Recording data in the CRM system Improving customer satisfaction Accurate and efficient problem solving Being a real team player Skills, qualifications and interests you need to succeed ...
Start the new year with a fresh career as a customer service representative in Thessaloniki, where you'll have the chance to make a difference for customers of a well-known online retailer. Join a multicultural team and commence your new challenge starting from January! Whether you're seeking personal development, learning and career opportunities, cultural exploration, or simply a lifelong experience, you'll find it here. Your responsibilities and impact will include: You will be responsible for customer relations and expansion for the Dutch market Effective handling of incoming customer inquiries Responding to queries via phone or email Telephone product support Ensuring and maintai ...
Are you interested in helping people to get the most easy and enjoyable customer experience? Would you like to work in the sunny capital of Portugal, Lisbon and provide efficient, quick and friendly service to customers as well as building strong relationships with them? Your responsibilities and impact as Customer Service Agent will be: Assisting customers with their requests by email, phone and live chat. Collecting and updating customer data. Providing product information to the customer (e. g. subscription, payment and technical requirements). Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner. Skills ...
Do you have strong Croatian skills? Represent one of the most innovative companies of the tobacco industry! In collaboration with the tobacco industry’s world leader – a pioneer in the design of smokeless products – Teleperformance Greece has set out to deliver a smoke-free future. Following the release of an innovative smokeless cigarette device, we are currently looking for talent with Croatian language skills to join our customer care team in Athens, Greece. Our goal is to provide a seamless customer experience to all those who have already embraced smoke-free products, in an effort to actively contribute to the adoption of a healthier lifestyle and mindset. What you will do: Educate users on how to use & take care of their devices Provide assistance for new purchases Co ...
Do you have strong Slovenian skills? Represent one of the most innovative companies of the tobacco industry! In collaboration with the tobacco industry’s world leader – a pioneer in the design of smokeless products – Teleperformance Greece has set out to deliver a smoke-free future. Following the release of an innovative smokeless cigarette device, we are currently looking for talent with Slovenian language skills to join our customer care team in Athens, Greece. Our goal is to provide a seamless customer experience to all those who have already embraced smoke-free products, in an effort to actively contribute to the adoption of a healthier lifestyle and mindset. What you will do: Educate users on how to use & take care of their devices Provide assistance for new purchases Communicate ...
Do you have strong Lithuanian skills? Represent one of the most innovative companies of the tobacco industry! In collaboration with the tobacco industry’s world leader – a pioneer in the design of smokeless products – Teleperformance Greece has set out to deliver a smoke-free future. Following the release of an innovative smokeless cigarette device, we are currently looking for talent with Lithuanian language skills to join our customer care team in Athens, Greece. Our goal is to provide a seamless customer experience to all those who have already embraced smoke-free products, in an effort to actively contribute to the adoption of a healthier lifestyle and mindset. What you will do: Educate users on how to use & take care of their devices Provide assistance for new purchases Communicate with ...
Join our Nordic Customer Care team that supports the electronic payment architects who truly understand commerce! Want to play a role in creating powerful customer experiences and shaping omni-commerce payment ecosystems? Join us and be part of a team that helps customers to stay competitive in the ever-changing world of commerce. We collaborate with one of the leading companies that provide technology for electronic payment transactions. Their products are POS electronic payment devices with their own operating systems, security and encryption software and certified payment software. What you will do: Primary Point of Contact: You’ll be the first point of contact for customer and client requests. Inbound Calls: Answer inquiries from retailers, merchants, and shop owners related to their POS devices. Troubleshooting: Discover and troubleshoot issues, guiding customers toward desired outcomes. Timely Issue Resolution: Resolve issues efficiently, ensuring customer satisfaction. Excellence in ...
Join our Nordic Customer Care team that supports the electronic payment architects who truly understand commerce! Want to play a role in creating powerful customer experiences and shaping omni-commerce payment ecosystems? Join us and be part of a team that helps customers to stay competitive in the ever-changing world of commerce. We collaborate with one of the leading companies that provide technology for electronic payment transactions. Their products are POS electronic payment devices with their own operating systems, security and encryption software and certified payment software. What you will do: Primary Point of Contact: You’ll be the first point of contact for customer and client requests. Inbound Calls: Answer inquiries from retailers, merchants, and shop owners related to their POS devices. Troubleshooting: Discover and troubleshoot issues, guiding customers toward desired outcomes. Timely Issue Resolution: Resolve issues efficiently, ensuring customer satisfaction. Excellence in ...
Do you have strong Polish skills? Represent one of the most innovative companies of the tobacco industry! In collaboration with the tobacco industry’s world leader – a pioneer in the design of smokeless products – Teleperformance Greece has set out to deliver a smoke-free future. Following the release of an innovative smokeless cigarette device, we are currently looking for talent with Polish language skills to join our customer care team in Athens, Greece. Our goal is to provide a seamless customer experience to all those who have already embraced smoke-free products, in an effort to actively contribute to the adoption of a healthier lifestyle and mindset. What you will do: Educate users on how to use & take care of their devices Provide assistance for new purchases Communicate with customers via phone, ch ...
Are you a Norwegian speaker? Grab this chance to join our Customer Service team in Greece to work with the one of the largest electronics companies in the world Take advantage of your Norwegian language skills! As a Customer Service Representative in our Dutch customer support team, you will be supporting customers of a leading multinational electronics company. Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a lifetime experience, you will find it there. You would be receiving top-class training from one the biggest brands in the world and boost your professional development. You would be working for a Great Place of Work awarded Company whose main mission is to deliver exceptional customer experience all over the worl ...
Do you speak Dutch and want to gain international experience within customer service? Our client is searching for Dutch speakers, that want to work within customer service. We are looking specifically after you that have a good work attitude and service in your blood. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming city of Athens! Do you speak Dutch and want to gain international experience within customer service? Then we have a golden opportunity for you! Our multicultural client is searching for Dutch speakers, that want to work within customer service. We are looking specifically after you that have a good work attitude and service in your blood. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming city of Athens! The Client Our partner is the market leader in Customer Care Services. They were awarded as the "Best Multi-Lingual Contact Center in Europe, 2017" and as ...
We are looking for talent to provide customer support to people willing to take their video channels to the next level. Teleperformance collaborates with the world’s top online video sharing and social media platform, home to over a billion videos and millions of channels, with new video content uploaded every day. We are looking for brilliant people, who love videos and social media, with a marketing mindset, who will give everyone the power to share their story through videos, willing to join us in our state-of-the-art working environment in Athens, Greece. What you will do • Provide optimal advice regarding different queries of the business clients. • Create a meaningful rapport with key decision makers in the marketing industry while troubleshooting the customer’s issue. ...
We are looking for talent to provide customer support to people willing to take their video channels to the next level. Teleperformance collaborates with the world’s top online video sharing and social media platform, home to over a billion videos and millions of channels, with new video content uploaded every day. We are looking for brilliant people, who love videos and social media, with a marketing mindset, who will give everyone the power to share their story through videos, willing to join us in our state-of-the-art working environment in Athens, Greece. New Addition to our Offer: €500 hiring bonus plus €300 monthly accommodation bonus for 12 months! What you will do • Provide optimal advice regarding different queries of the business clients. • Create a meaningful rapport with key decision makers in the ...
We are looking for talent to provide customer support to people willing to take their video channels to the next level. Teleperformance collaborates with the world’s top online video sharing and social media platform, home to over a billion videos and millions of channels, with new video content uploaded every day. We are looking for brilliant people, who love videos and social media, with a marketing mindset, who will give everyone the power to share their story through videos, willing to join us in our state-of-the-art working environment in Athens, Greece. What you will do • Provide optimal advice regarding different queries of the business clients. • Create a meaningful rapport with key decision makers in the marketing industry while troubleshooting the customer’s issue. ...
We are looking for video experts to help people all over the world take their video channels to the next level. Teleperformance collaborates with the world’s top online video sharing and social media platform, home to over a billion videos and millions of channels, with new video content uploaded every day. We are looking for brilliant people, who love videos and social media, with a marketing mindset, who will give everyone the power to share their story through videos, willing to join us in our state-of-the-art working environment in Athens, Greece. What you will do • Provide optimal advice regarding different queries of the business clients. • Create a meaningful rapport with key decision makers in the marketing industry while troubleshooting the customer’s issue. • Provid ...
We are looking for German-speaking Customer Support for Telecommunications Industry - Remote in Greece! As a global leader in end-to-end customer experience (CX) products and solutions, our client partners with the world's best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints. With their award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions - including self-service, artificial intelligence (AI), automation and data-driven analytics - with the expertise, emotion and empathy of our people to Create Connection. Value Conversation. As a customer service specialist in this project, your daily responsibilities will include: Being part of a team specialized ...
Each year, our client helps thousands of companies in over 60 markets to better manage their travel programs by providing modern solutions and exceptional service. Do you have experience in the travel industry? Join one of the world's leading Business Travel organizations! You will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel, and beyond before and during their business trips. The Company Our partner is a global services provider that specializes in customer engagement and improving business performance. They are looking for a motivated Sales and Marketing Support ...
You will become an expert on our sportsbook and casino brands and services possible. Directing your positive energy to all chats and emails, assisting our customers with any queries they might have, daily. No day is the same in this role and that's what makes this role exciting! Join us as our next Dutch-Speaking Customer Experience Agent for night shifts! We think you'll fit right in if you enjoy and thrive in a rapid and ever-changing environment. The saying "roll up your sleeves" could not be better to describe both the role and our company culture. We welcome fast-footed, smart, reliant, and resilient team players who are eager to find solutions and solve problems. Does this sound like you? Keep reading. . . We are looking for passionate, people-centric individuals with great communication skills, interested in sports & casinos, ready to learn more, and looking to work with a friendly, fun, and creative team. Sounds like you? Read on. . . You will become an expert on our sportsbook and casino bran ...
You are interested in medicine? You would like to help people with a disease? Work for a medical device company, that wants to make the life of people with diabetes easier. Your responsibilities and impact as Customer Service for a Medical Device Company will be: Take care of inquiries from the customers all about the Omni pod-Product, an Insulin Management System. From responding inbound calls, being responsible of orders, coordination of product shipment to customers, providing support and direction to customers, resolve their issues in a timely and empathetic manner and encouraging ...
We have a new opportunity for you! Our Client is looking for a Technical Support Advisor ASAP in Athens. Job Description: Technical Support Advisor As a Technical Support Advisor, your primary responsibility is to address customer issues with empathy and efficiency, working collaboratively within your team. Fluency in both your native language and English is essential. Your duties will involve handling and responding to end-users' inquiries through various channels such as phone, email, and chat. You'll be tasked with maintaining strong customer relationships by promptly and professionally addressing their questions and concerns, while also performing data entry and utilizing software ...
Are you passionate about providing top-notch customer support? Do you thrive in a fast-paced environment, skilled at managing customer inquiries with precision and care? We have an exciting opportunity for a Technical Advisor within a leading electronics company specializing in TV and audio entertainment. Your responsibilities and impact as a B2B Customer Service Representative will be: Managing financial transactions, including refunds, manual charges, and payment inquiries Facilitating the onboarding process for new B2B customers Updating and maintaining merchant information in our Database Addressing merchant inquiries about their POS account financial status with Worldline Providing timely and professional customer service via email and phone Ensuring excellent service standards and high customer satisfaction levels Handling a current average call ...