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We are recruiting five enthusiastic French Speakers to work for our client, an American-based parent company to several global online travel brands, in Portugal.
Looking for a Professional Experience Abroad?
This city was built on seven hills and each one of them hides a marvelous new world to discover! You will fall in love with the beaches and the surf, with the rich cultural heritage and history, without forgetting about the delicious Portuguese cuisine and the weather!
Plus! Let me tell you… There is a reason why Portuguese people were chosen as best hosts in Europe. They are warm and gracious and will make you feel like you are at home!
Are you Charismatic? Are you an Excellent Communicator? We are looking for someone with a keen interest for Customer Service and excellent Communication Skills. You will be part of a young and vibrant multicultural team and interact directly with the customers, at all stages of the business relationship!
Don’t forget: you are often the only representative of our company with whom the customer will communicate, so it’s extremely important for us to have team members who are committed to represent our brand, ensuring that a positive image/first impression is given to our Customers.
• Provide a pleasant customer service experience, via a variety of media channels (phone/email), treating each customer in a courteous manner, greeting them and answering every question pleasantly and efficiently.
• Take ownership on all customer queries ensure that they are addressed directly or escalated to the appropriate channel
• Enter customer details and other information in an accurate and efficient manner to the relevant systems
What are we looking for?
• Fluent in French
• Fluent in English
• Background in Tourism/Travel Industry
• Enthusiastic, courteous, directive and positive
• Customer oriented and Problem Solver
• Excellent communication skills and Phone Manner
What are we offering?
• Competitive Salary and Possibility of Career Progression
• Free Accommodation in a room of our company’s apartment
• Airport Pick-up + Initial flight expenses refund
• Free Annual Flight to your homeland
• Full Training provided and familiarization phase
• Private Health Insurance after 6 months of employment
• Free Portuguese Language Courses
This position is not for you but you know someone who could be interested? Why not refer a friend and we will give you €150 if their application is successful!