Join Our Team in Riga as a Customer Support Agent! Are you fluent in Swedish and English, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned Swedish fin-tech client. Educational / Professional Qualification: Near-native proficiency in Swedish (CEFR level C1). Manageable English skills (B1+ or better) in writing and speaking to understand documentation and log accurately in client systems. Previous experience in an outsourced customer service environment is advantageous. Work Experience / Responsibilities: Handle phone calls with customer queries and provide resolutions to end-users. Record case resolutions in the contact center tool based on client communication via phone, email, chat, etc. Ensure cases are resolved within the case life ...
Are you fluent in German and English, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned Swedish fin-tech client. About our Client : Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise. They are a USD billion company with professionals across 90 countries, helping 988 global customers including Fortune 500 companies. Their convergent, digital, design experiences, innovation platforms, and reusable assets connect across a number of technologies to deliver tangible business value and experiences to their stakeholders. Our client has been recognized amongst India's 50 best companies to work for in 2020 by the Great Place to Work Institute. Educational / Professional Qualification: Near-native proficiency in German (CEFR level C1) or native relevant market language. M ...
It’s pretty amazing being a part of Transcom. The world’s biggest brands have picked us to take care of their customers, and the experiences we deliver bring them to life. Right now, we’re looking for a Danish-speaking Customer Service Representative for Western Union, an industry leader in global money transfer and payment services. This position presents you with an exciting opportunity to relocate to Latvia. Located just an hour's flight away from Copenhagen, Riga, Latvia is a perfect match for you if you're looking for a relaxed and affordable lifestyle. Relocating to Riga will skyrocket your personal growth, introduce you to new cultures and experiences, and open doors to more opportunities in the future. Additionally, you'll find that the money goes much further here as the cost of living is, on average, 30% less expensive than in Denmark. What's in it for YOU! 4-week training paid course. The training will take place at our office in ...
Join a Global Leader and Embark on an Adventure in Athens! Ready to take your customer support skills to new heights while living in one of Europe's most vibrant cities? Look no further! Our client in Athens, Greece, is on the lookout for Lithuanian-speaking Customer Support Agents to join their diverse team of 4,800+ employees from over 90 countries. About the Company Our client is a dynamic and forward-thinking company that believes in the power of happy employees. They provide top-notch solutions to their client's customers via phone, chat, email, and social media. As a global leader, they deliver an impressive 3. 5 million unique experiences every day for 400+ clients through business process outsourcing , digital Customer experience, training and talent management, and consulting and analytic. Role as Customer Service Agent As a Customer Service or Tech Support Representative, you'll be part of an enthusiastic te ...