Do you want to be part of a multicultural team in a company that works alongside well-known brands? Do you want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have the experience of a lifetime! Your responsibilities and impact as Travel Booking Specialist will be: In this position, you will be representing an uprising and innovative online travel agency that is creating numerous combinations of flights on both regular and low-cost airlines. They also offer nearly 400 000 hotels and other accommodation all over the world. You'll be responsible for ensuring excellent customer service to the French market, creating exceptional value, and solving any issues to deliver a consistent quality of service. The main responsibilities involve:; Managing effectively all incoming queries in a customer service environment Handling both inbound and outbound calls and em ...
Each year, our client helps thousands of companies in over 60 markets to better manage their travel programs by providing modern solutions and exceptional service. Do you have experience in the travel industry? Join one of the world's leading Business Travel organizations! You will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel, and beyond before and during their business trips. The Company Our partner is a global services provider that specializes in customer engagement and improving business performance. They a ...
Start the new year with a fresh career as a customer service representative in Thessaloniki, where you'll have the chance to make a difference for customers of a well-known online retailer. Join a multicultural team and commence your new challenge starting from January! Whether you're seeking personal development, learning and career opportunities, cultural exploration, or simply a lifelong experience, you'll find it here. Your responsibilities and impact will include: You will be responsible for customer relations and expansion for the Dutch market Effective handling of incoming customer inquiries Responding to queri ...
You are interested in medicine? You would like to help people with a disease? Work for a medical device company, that wants to make the life of people with diabetes easier. Your responsibilities and impact as Customer Service for a Medical Device Company will be: Take care of inquiries from the customers all about the Omni pod-Product, an Insulin Management System. From responding inbound calls, being responsible of orders, coordination of product shipment to customers, providing support and direction to customers, resolve their issue ...
About the company Our client is one of the biggest airlines in the world, in fact the second biggest in Europe, and in 2022 they served 102 million passengers! They are a respected company to work for with more than 100,000 employees, and are well known for not only their brand but multiple ones in their airline portfolio. Our client could be the perfect place for you to spread your wings. Join the exciting world of air travel - become part of their international team and help make someone's day, every day. What you will be doing Act as a ...
Location: Portugal - work from home Role: German speaking Travel Insurance Agent Salary: basic gross p/m Euro 1383 (paid 12x p/a) + Euro 100 gross p/m performance bonus potential and 7. 23 net Euro per working day food voucher plus 20€ per month WFH allowance Working hrs: 40 hrs p/week rotational between Monday to Sunday 8am-10pm The Company Our client is a global outsourcing partner - they currently operate in over 35 different countries worldwide. For their multilingual hub in Portugal, they are looking to recruit fluent German speakers to join their international insurance team. This is a full work from home ...
Are you looking for a challenge, where you can make a true difference, work in an international environment, and develop your own career? Are you passionate about what you do, and bring high work ethics and strong communication skills into the job? We are looking for a talented and result-oriented Talent Hunter to join our fast-growing recruitment agency located in Malaga, Spain! Who we are We are a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world. We have had a steady development since our start in 2016, with a completely organic growth. We have been awarded the Gazelle Prize in 2021 and 2022, Recruitment Company of the Year, Enterprise in 2022 through the Vinny Awards as well as nominated for several other awards. We partner with over 300 clients in over 30 different countries and are headquartered in Oslo with additional offices in Tallinn, Lisbon and Malta. We also have remote colleagues working from different locations ...
Become a Customer Advisor in an international company! Join a dynamic team and embark on a rewarding journey. Your responsibilities and impact working as a Customer Advisor will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Danish and a minimum B2 level of English A valid Portuguese work permit/a nationality that allows you to work in an EU-country Living ...
Become a Customer Advisor in an international company! Join a dynamic team and embark on a rewarding journey. Your responsibilities and impact working as a Customer Advisor will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Norwegian and a minimum B2 level of English A valid Portuguese work permit/a nationality that allows you to work in an EU-country Living in or wil ...
Have you dreamed about moving abroad to a warm and tropical country, to work in a young and international team. While building meaningful memories and connections with likeminded individuals? Then this might be the first step of your new journey. Come and work with one of the many famous brands from different industries offered in the beautiful capital city Lisbon. Your responsibilities and impact as a customer experience specialist will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; Answering incoming customer queries promptly Identifying issues and providing effective solutions to ensure customer satisfaction Recording customer data accurately in the CRM system Providing ad-hoc support as required Being a team player and collaborating for the success of the team and project ...
Interested in joining a team of international excellence? This is your opportunity! We are looking for ambitious and confident candidates to join our team and join a leading project! As an Interpreter you will be part of a team of interaction experts that are helping people all over the world, in several areas like healthcare or business. What is waiting for you: Work as a team from your home; Accommodation in a Teleperformance apartment; One flight per year to your home country (within Europe); Health insurance from day one in the co ...
Do you enjoy watching content such as short lip-sync, comedy, or talent videos? Did you already try to create some yourself? Are you always aware of the newest trends on the internet? Then we might have the right opportunity for you in Lisbon, Portugal! Your responsibilities and impact as a customer service agent will be: Reviewing content (videos, image, text, and audio) in accordance with policies Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals Ensuring user and brand safety Able to provide services on a 24/7 shift rotation Disclaimer: please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news. ...
Are you a Customer Service Specialist looking for new opportunities in Portugal? Do you prioritize the customer's needs and want to work from home? Then keep on reading! Your responsibilities and impact as an Insurance Support Specialist in Portugal will be: Provide comprehensive support to employees of using our client company's insurance via email and telephone. Adhere to company policies and procedures. Manage customer contacts digitally and handle inbound calls and written communications within established guidelines and goals. Serve as the primary point of contact for policyholders, efficiently resolve cases, while identifying and escalating issues if needed to ensure timely resolution. Complete daily tasks promptly and accurately to support operational efficiency. Maintain data accuracy and security within the customer database. Skills, qualifications and interests you need to succeed in this role: A native level of Italian and at least a C1 level of English ...
About the Company: Our partner company is a multinational technology and consulting services provider headquartered in the USA. The company offers various IT services, including IT consulting, application development, system integration, infrastructure services, business process outsourcing, and digital solutions. Established in 1994, it has experienced significant growth since its inception. With offices and delivery centers across the world, including North America, Europe, Asia, and Australia, the company serves clients in diverse industries such as finance, health-care, manufacturing, retail, technology, and communications. Collaborating closely with its clients, the company assists in optimizing their business processes, adopting new technologies, and overcoming business challenges. Renowned ...
Do you want to live a rewarding career, on behalf of the world's most exciting brands? Join our client's multicultural team and make a real impact on client's business every day. They're bringing on board a Customer Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, our client is a perfect match. Grow with them, show off your skills, build your career path, and enjoy every moment in a people-focused global company. What you'll be doing As an Italian-Speaking Customer Advisor for an entertainment company, you will: Assist viewers through phon ...
Join us as a Customer Service Representative for our global leader in business process outsourcing (BPO). Fluent in French and English, you'll thrive in a dynamic environment, providing exceptional support to our diverse clientele. Apply now and embark on a rewarding career journey! Do you speak fluent French? Are you also fluent in English? Looking to live in a vibrant city? We're looking for you! Our client is a global leader in business process outsourcing (BPO), specializing in customer experience outsourcing across vocal, social, ...
Do you have a passion for the travel and tourism industry? Do you like traveling when everything goes the way it should? You can have an impact on making travelers´ journeys a success. Your responsibilities and impact as Customer Service for IHG will be: Solving issues during the booking process. Giving instructions, and taking an active role in finding the right booking Following up during the vacation, providing good solutions incl. refund Being responsible for the current and expanding the clients´ network Managing good and qualifi ...
We all enjoy getting from one location to another swiftly, of course. Would you like to work for a reputable cab service app to improve the trips of customers? Then apply right away! Your responsibilities and impact as a customer service agent will be: Being a mentor to consumers in different fields (there are several projects) Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media Delivering calm and resourceful troubleshooting for customer queries regarding their shopping experience Being in contact with other departments and redirecting related cases and issues to related departments Skills, qualifications and interests you need to succeed in this role: Speak a native level of Dutch and at least a B2 l ...
Are you looking for your next career move working in the music area? Teleperformance is recruiting a Customer Service Representative for Spotify with French! What is waiting for you: Work location: Porto – one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); One flight per year to your home country (within Europe); Health insurance from day one in the company; Ongoing certification and training opportunities; Refer a Friend Progr ...
What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow altogether within an international booming company? Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a life-time experience, you will find it there! Your responsibilities and impact as a Customer Service Agent will be: Helping clients with incoming issues Ensuring high quality customer service Providing necessary information Reaching out proactively Recording data in the CRM system Improving customer satisfaction Accurate and efficient problem solving Being ...
Are you interested in helping people to get the most easy and enjoyable customer experience? Would you like to work in the sunny capital of Portugal, Lisbon and provide efficient, quick and friendly service to customers as well as building strong relationships with them? Your responsibilities and impact as Customer Service Agent will be: Assisting customers with their requests by email, phone and live chat. Collecting and updating customer data. Providing product information to the customer (e. g. subscription, payment and technical requirements). Ensuring excellent customer satisfaction by responding in ...
Great news! Our client - a famous Scandinavian dairy cooperative known for its commitment to sustainability, quality, and innovation - is creating a brand new service organisation with high ambitions, sparkling ideas and a strong dedication in Gdansk, Poland. Our client operates across numerous countries, providing wholesome dairy options to consumers worldwide. They are behind many well-known and loved brands. As a Customer Service Agent you become a part of their Global Shared Services in Gdansk. Here, you won't find factory machines or farmers. Instead, you will join over 600 colleagues dedicated to supporting with IT, HR, financial and procurement operations. Joining our client, you will take part in their mission to make a real difference for colleagues near and far and you will work with people across borders, cultures and languages. With over 15 years of existence in Gdansk, they both offer you a lot of knowledge and challenging and exciting innovation projects. As a part of the organisation, ...
This is a call for an international opportunity in Lisbon that will be lighting up your career and life! If you are tech-savvy and looking for a new career challenge where you can improve your technical skillset you might be interested in working with a global player in smart lighting solutions are looking for technology enthusiasts who want to have a brighter life. Working in this multinational company located in sunny Lisbon might be the life-changing experience you’ve been looking for! Your responsibilities and impact working in Technical Support Specialist will be: Providing support to customers by responding to inbound requests and document relevant case information Assisting users with pre-sales, general inquiries and technical support issues via phone/email/social medi ...
Our multicultural client is searching for German speakers to join forces with their customer consultant team in Athens. With modern, bright offices, our client offers both the work and cultural experience! Athens is a city brimming with interesting things to do. As one of the world's biggest tourist locations, Athens is filled with cultural experiences, no matter where you are! You can enjoy new foods, explore cultural areas such as Akropolis and the Dionysuis' theatre. Maybe you want to enjoy Athens without having to treat it like a 7-day-crash-course? With a beach with crystal clear water and enormous sand areas? Sounds interesting? Let's continue… ABOUT THE ROLE: Our client is an expert in cooperation between people, this gives them an edge over th ...
As a Customer Service agent for Healthcare project, your main mission will be to manage their requests regarding the use and proper functioning of this device. What is waiting for you: Work location: Lisbon– one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); One flight per year to your home country (within Europe); Health insurance from day one in the company; Ongoing certification and training opportunities; Refer a ...
Do you have excellent communication skills in Polish? Are you an avid fintech enthusiast? Support customers for financial, banking and money transfer services. Do you follow all the latest developments in banking and online payment solutions? Grab the opportunity and join our Customer Care team in Greece! We collaborate with some of the worlds top companies offering money transfer & financial services, cloud-based banking services, digital payments fintech pioneers, that trust our people for delivering exceptional customer experience! If you share our values of collaboration, transparency, integrity and agility, come join forces with a high-performing, customer-oriented team with a vision to change the way businesses pay and get paid. What you will do: Be the primary point of contact for customer and client requests Utilize phone calls, e-ma ...
Do you have excellent communication skills in Dutch? Are you an avid fintech enthusiast? Support customers for financial, banking and money transfer services. Do you follow all the latest developments in banking and online payment solutions? Grab the opportunity and join our Customer Care team in Greece! We collaborate with some of the worlds top companies offering money transfer & financial services, cloud-based banking services, digital payments fintech pioneers, that trust our people for delivering exceptional customer experience! If you share our values of collaboration, transparency, integrity and agility, come join forces with a high-performing, customer-oriented team with a vision to change the way businesses pay and get paid. What you will do: Be the primary point of contact for ...
Working and living in Lisbon where you can enjoy the sunny weather can now become reality. Are you also a talented communicator and possibly already have some experience in customer service? Then this is your opportunity! Your responsibilities and impact as a Customer Service Agent will be: Assist customers via phone, email, and chat on all their queries related to their subscription, invoicing, troubleshooting Provide account and application support to Customers namely with regards to software functionality. Deliver a high quality of service to ensure a superior customer experience. ...
Are you a beauty queen/king or a fashionista? Do you always keep up with the latest trends and watch fashion shows from all over the world? Are you trying to find a job where you'd get to work with some of the most recognizable names in fashion? Then you might want to read further! Your responsibilities and impact as a customer service agent will be: Delivering calm and smart decisions in high-pressure situations while paying attention to detail; customers who have queries concerning their shopping cart or experience different issues during their shopping experience request your help over the phone, via e-mail or through chat ...
The Role As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy and efficiency. You will be handling and responding to end-user's requests through multiple contact channels (telephone, email, chat). The role requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism, as well as performing data entry and us ...