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MGI Recruitment is proud to announce a new project for Dutch speakers.
MGI aims to build lasting relationships and to help you in advancing your career. For more information on available position, please visit: http://www.mgirecruitment.com/
Our Client is an internationally networked outsourcing provider. The company has around 7,000 employees in 22 countries, including a strong presence in Europe, America and Asia, and offers flexible full-service solutions for the value-oriented management of customer relationships and cash flows.
This Multilingual and Global leader which ranks among the world’s leading media companies is hiring! Join their Dutch team in Cluj, Napoca Romania.
Job Title: Customer Care, B2B
Location: Cluj, Napoca Romania
Number of vacancies: 5
Salary: very attractive salary
Experience: No experience mandatory
Education: Minimum High School Diploma
• Operates the entire electronic services destined to the customers - takes over and initiates calls and emails, operates in the data basis.
• Provides information via telephone, e-mail or chat, gives support, treats claims according to work procedures and instructions.
• Registers each call, email and chat taken over or initiated in the data basis, according to work procedures.
• Participates in the improvement of quantitative and qualitative parameters of customer service.
• Native or near native language proficiency in Dutch
• Good command of English language
• Demonstrated professional customer service skills with a respectful and positive attitude
• Excellent spoken and written communication abilities
• Demonstrated analytical and problem-solving skills
• Attention to details
• Very good computer knowledge: hardware/ software
We look forward to meeting you!
Sent your most recent CV in English to email@example.com