Are you detail-oriented and enjoy reviewing content? Are you passionate about online marketing and new technologies? This opportunity in Lisbon might be for you! Your responsibilities and impact as Content Reviewer will be: Content Reviewers on the Chatbot team ensure compliance with content guidelines, focusing on word ambiguity and hierarchy. Collaborate with a top client in internet-based platforms. Oversee internet content daily, enhancing user experience. Influence social media and advertising product quality directly. Reviewing online content and advertisements based on client guidelines. Assessing images, videos, accounts, and ...
Do you get satisfied from helping customers with technical issues? Do you have excellent listening and questioning skills? And do you have a problem-solving mentality? Then this job in sunny Valencia might be for you! Living in Valencia never gets boring, it’s a green city with a lot of things to do and to see. It is a bicycle friendly city, where getting around is really easy! Next to that, the cost of living is fairly low compared to many other Spanish cities. Your responsibilities and impact working as a Technical Support Specialist will be: Taking care of inquiries and technical issues from patients and providing support via e-mail and phone calls Maintaining and updating the patients' accounts Observing the ongoing procedures to guarante ...
Have you dreamed about moving abroad to a warm and tropical country, to work in a young and international team. While building meaningful memories and connections with likeminded individuals? Then this might be the first step of your new journey. Come and work with one of the many famous brands from different industries offered in the beautiful capital city Lisbon. Your responsibilities and impact as a customer experience specialist will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; Answering incoming customer queries promptly Identifying issues and providing effective solutions to ensure customer satisfaction Recording customer data accurately in the CRM system Providing ad-hoc support as required Being a team player and collaborating for the success of the team and project ...
Lisbon is a very colorful and vibrant city to live in with a rich cultural history! You will be surrounded by friendly people living good vibes and a happy-go-lucky urban life. Is a warm climate all year what you are looking for? Live the sunny beach life next to the Atlantic and have a look at this opportunity! Besides that, if you can start right away, our client will offer you a €2500 signing bonus! Your responsibilities and impact as a Customer Service Agent in Lisbon will be: Being a mentor to consumers in different fields (there are several projects) Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media Delivering calm and resourceful troubleshooting for customer queries regarding their shopping experience Being in contact with other departments and redirecting related case ...
We all enjoy getting from one location to another swiftly, of course. Would you like to work for a reputable cab service app to improve the trips of customers? Then apply right away! Your responsibilities and impact as a customer service agent will be: Being a mentor to consumers in different fields (there are several projects) Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media Delivering calm and resourceful troubleshooting for customer queries regarding their shopping experience Being in contact with other departments and redirecting related cases and issues to related departments Skills, qualifications and interests you need to succeed in this role: Speak a native level of Dutch and at least a B2 level ...
Moving to Valencia and working as a Customer Care Consultant by providing clients the best solutions. Doesn't that sound exciting? Living in the healthiest city in the world and next to that, having big opportunities to grow on a personal and professional level. Being surrounded with great nature and sunny weather. To sum it up, working in an international environment with flat hierarchy. So, are you ready for this exciting step in your life? Your responsibilities and impact as a Client Care Sales Representative will be: Providing support to customers by responding to inbound requests and document relevant case information Assisting users with pre-sales, general inquiries and technical support issues via phone/email/social media channels Providing product information to the customer ( ...
Hey there! Are you someone who's into tech and looking to dive into the world of sales? Do you want to join a team that's young, motivated, and full of energy? Well, guess what? This job might just be the perfect fit for you. Our client is on the lookout for someone who's eager to kickstart their sales career and is totally up for the fast-paced vibe. Your responsibilities and impact working as a Inside Sales Representative will be: Providing expert assistance to the list of clients and partners employing a consultative approach to account management Developing the business environment for sustained growth on the account Creating and keeping up the relationship inside the account to preserve long-term perceivability of techniques, strategies, and gene ...
Advance your digital marketing career abroad in an innovative and international company with a start-up flair by using your online marketing skills and knowledge. This opportunity will help you to combine your career goals with a peaceful lifestyle in Lisbon near the beach! Your responsibilities and impact as a customer service agent will be:- Providing B2B service to small/medium-sized businesses for the market Greeting customers warmly and assisting them with their questions/potential complaints via phone, email, chat Informing customers about other business opportunities Providing accurate knowledge about the products Skills, qualifications and interests you need to succeed in this role: A native level of Dutch and at least B2 level of English Obtaining at least a high school degree Enthusiasm about online marketin ...
+++ This vacancy is currently on hold, you can still apply so we can help you find a job that matches your preferences +++ Are you a diligent observer with an affinity for social media? Would you like to work in a dynamic, multicultural environment in the heart of Barcelona? Then you might be who I am looking for! A booming social media network hugely relies on responsible and keen content moderators to secure the optimal user experience and safety, and this is where you come in! Your responsibilities and impact working as a Content Reviewer will be: Monitoring the platform for content that violates safety policies Screening and evaluating content that has been reported Safeguarding the user experience Skills, qualifications and interests you need to succeed in this role: A ...
Quality and Service is what it is all about in today’s world for companies to remain competitive. From solving technical issues, providing product’s advice, following up on logistics, having quality checks to providing sales support, there are many areas where excellent customer support is required and this is where the company needs you! Whatever your profile and experience is, you will have the opportunity to make a difference! Your responsibilities and impact as a customer experience specialist will be: Answering incoming queries from customers Identifying issues and provide solutions Ensuring high level of customer satisfaction Recording data in the CRM system Providing ad-hoc support Being a team player and participate in the success of the team and project Skills, qualifications and interests you need to succeed in this role: Yo ...
Quality and Service is what it is all about in today’s world for companies to remain competitive. From solving technical issues, providing product’s advice, following up on logistics, having quality checks to providing sales support, there are many areas where excellent customer support is required and this is where the company needs you! Whatever your profile and experience is, you will have the opportunity to make a difference! Your responsibilities and impact as a customer experience specialist will be: Answering incoming queries from customers Identifying issues and provide solutions Ensuring high level of customer satisfaction Recording data in the CRM system Providing ad-hoc support Being a team player and participate in the success of the team and project Skills, qualifications and interests you need to succeed in this role: Yo ...
This is a call for an international opportunity in Lisbon that will be lighting up your career and life! If you are tech-savvy and looking for a new career challenge where you can improve your technical skillset you might be interested in working with a global player in smart lighting solutions are looking for technology enthusiasts who want to have a brighter life. Working in this multinational company located in sunny Lisbon might be the life-changing experience you’ve been looking for! Your responsibilities and impact working in Technical Support Specialist will be: Providing support to customers by responding to inbound requests and document relevant case information Assisting users with pre-sales, general inquiries and technical support issues via phone/email/social media channels Adapting the brand's voice and t ...
Are you interested in helping people to get the most easy and enjoyable customer experience? Would you like to work in the sunny capital of Portugal, Lisbon and provide efficient, quick and friendly service to customers as well as building strong relationships with them? Your responsibilities and impact as Customer Service Agent will be: Assisting customers with their requests by email, phone and live chat. Collecting and updating customer data. Providing product information to the customer (e. g. subscription, payment and technical requirements). Ensuring excellent customer satisfaction by responding in an appropriat ...
This role is not your typical customer service position; it's a sales role that requires prior sales experience and expertise in cold calling. As a B2B Outbound Sales Agent, your primary responsibility will be to promote and sell products and solutions to businesses of various sizes and industries. Your responsibilities and impact as a B2B Outbound Sales Agent will be: Contacting new and existing customers via telephone and email, identifying sales opportunities Manage a portfolio (book of business) of small business clients with responsibility of growing revenue for their business Research and discover fundamental understanding of verticals/market/s industry and client business models Identify sales opportunities and ...
Are you interested in helping people to get the most easy and enjoyable customer experience? Would you like to work in the sunny capital of Portugal, Lisbon and provide efficient, quick and friendly service to customers as well as building strong relationships with them? Your responsibilities and impact as Customer Service Agent will be: Assisting customers with their requests by email, phone and live chat. Collecting and updating customer data. Providing product information to the customer (e. g. subscription, payment and technical requirements). Ens ...
Are you a number enthusiast with an interest in the financial insurance world? Are you structured and organized and have a passion for the world of administration? Become our client's new back-office specialist in Barcelona! Your responsibilities and impact as an Administration Support for Financial Insurance will be: Interacting as a problem-solver and supporting customer-facing colleagues by handling complex issues relating to contracts etc. Ensuring a swift and fast resolution for problems Liaising with partners and providing direction for issue resolution in order ...
Ready to jump into a new career and move to beautiful Lisbon, Portugal?! We are looking for Polish speakers to join our growing team as a Trust and Safety Content Moderator for an international emobility company. As a T&S Agent and Content Moderator, you will validate all written/Video/Audio/Visual content, confirming its accuracy, quality or adherence to the policies and rules. You will also have the opportunity to share your ideas, in order to improve the quality of our work. About our Client Our client is a worldwide leader in Customer Experience Management and shared services for international markets. With their team of 9. 000 employees, from 82 nationalities, they are providing services in 35 languages for 64 markets. Our client is considered eight times the best company to work for in Portugal by the Great Pla ...
Ready to jump into a new career and move to beautiful Lisbon, Portugal?! We are looking for Croatian speakers to join our growing team as a Trust and Safety Content Moderator for an international e-mobility company. As a T&S Agent and Content Moderator, you will validate all written/Video/Audio/Visual content, confirming its accuracy, quality or adherence to the policies and rules. You will also have the opportunity to share your ideas, in order to improve the quality of our work. About our Client Our client is a worldwide leader in Customer Experience Management and shared services for international markets. With their team of 9. 000 employees, from 82 nationalities, they are providing services in 35 languages for 64 markets. Our client is considered eight times the best company to work for in Portugal by the Great ...
Discover the perfect balance between working and enjoying the sun as a Product Support Advisor for a multinational company. Are you fluent in Dutch and do you dream of an international work environment in a breathtaking holiday destination such as Piraeus, Greece? Then this opportunity is for you! Your responsibilities and impact as a Product Support Advisor will be: Identify, reply and solve customer’s requests via phone, email and chat Troubleshoot technical issues Assist in pre-sales and after-sales enquiries Ensure a high level of service and customer satisfaction Skills, qualifications and interests you need to succeed in this role: You are a native Dutch speaker with advanced business English You have a strong c ...
Ready to jump into a new career and move to beautiful Lisbon, Portugal?! We are looking for Czech speakers to join our growing team as a Trust and Safety Content Moderator for an international emobility company. As a T&S Agent and Content Moderator, you will validate all written/Video/Audio/Visual content, confirming its accuracy, quality or adherence to the policies and rules. You will also have the opportunity to share your ideas, in order to improve the quality of our work. About our Client Our client is a worldwide leader in Customer Experience Management and shared services for international markets. With their team of 9. 000 employees, from 82 nationalities, they are providing services in 35 languages for 64 markets. Our client is considered eight times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector, with plenty of growth opport ...
Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise™. They are a USD billion company with professionals across 90 countries, helping 988 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms, and reusable assets connect across several technologies to deliver tangible business value and experiences to our stakeholders. The client has been recognized among India's 50 best companies to work for in 2020 by the Great Place to Work Institute. Scope: To nurture and foster a culture of continuous learning and development within our organization. You will be instrumental in delivering dynamic training programs that not only meet the current ...
Location: Lisbon, Portugal Role: German speaking Technical Support Advisor Salary: 1300 euro gross per month (this does include also the holiday bonus, meal allowance) plus free accomodation plus 200 euro performance bonus gross p/m Working Hrs: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern between Monday to Friday from 08:00am to 18:00pm Overview of the company: Our client is a global outsourcing company – they have offices around the world and in Portugal they have multiple sites where they support huge international clients and assist with business in more than 30 different languages, so you'd be joining ...
In this position, you would be an Administrative Sales Supporter for one of the worldwide largest package delivery companies which provide specialized transportation. Every day, they manage the flow of goods, funds, and information in more than 200 countries and territories worldwide. Your responsibilities and impact as a Administrative Sales Supporter will be: Weekly and monthly report maintenance and publication Work closely with sales managers, account executives and other internal partners Sales operations support as well as analyzing the market as well as develop ...
You are interested in finances and want to improve your knowledge into that field? You are looking for a new challenge abroad? You want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! Your responsibilities and impact as Financial Customer Support will be: Offer first class Tech support to clients Provide support on customers banking related queries primarily through e-mail or phone Performing other tasks related to the banking activity according to the nee ...
We are looking for dynamic people who are customer service oriented and open to a new experience abroad. This company provides a platform for secure and automated payment verification processes between businesses. It offers a solution for companies to reduce fraud, simplify payment processes, and provide transparency to their financial transactions. The company mainly focuses on serving B2B clients, especially in finance and accounting. Your responsibilities and impact as a Support Agent will be: Support the user through emails and phone with third parties and International to verify their payment information Maintain client relationships Ensure excellent customer satisfaction by responding ...
Become a Customer Support Representative for an international company in hospitality and accommodation business. Join a dynamic team and embark on a rewarding journey while working from home in mainland of Portugal! Your responsibilities and impact working as a Customer Support Representative will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Norwegian and a minimum B2 level of English A valid Portuguese work ...
Quality and Service is what it is all about in today’s world for companies to remain competitive. From solving technical issues, providing product’s advice, following up on logistics, having quality checks to providing sales support, there are many areas where excellent customer support is required and this is where the company needs you! Whatever your profile and experience is, you will have the opportunity to make a difference! Your responsibilities and impact as a customer experience specialist will be: Answering incoming queries from customers Identifying issues and provide solutions Ensuring high level of customer satisfaction Recording data in the CRM system Providing ad-hoc support Being a team player and participate in the success of the team and project Skills, qualifications and interests you need to succeed in this role: Yo ...
Do you have passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travelers' journeys a success! Your responsibilities and impact as a Travel Agent will be: Answering incoming queries from customers Identifying issues and provide solutions Ensuring high level of customer satisfaction Recording data in the CRM system Providing ad-hoc support Being a team player and participate in the success of the team and project Skills, qualifications and interests you need to succeed in this role: You are a native Dutch speaker You have a business proficiency level of English You are looking for a job opportunity abroad You are motivated and committed to your work You have excellent communication ...
As a Technical Support Agent your role is, together with your team, to handle technical issues the customers have with empathy and efficiency. Via phone, email and chat your job is to help the customer troubleshoot issues with their products and follow through until a resolution is reached. You are customer service oriented and can always maintain professionalism and you're able to remain calm under stress. Besides speaking your native language (Norwegian) you are also fluent in English. Requirements Fluent language skills in Norwegian and advanced proficiency in English Good general computer knowledge Willing to work in a fast-paced environment Flexible when it comes to working shifts Available in Athens or to relocate to Athens Benefits ...
Are you fluent in Norwegian and English, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned international fin-tech client. Educational / Professional Qualification: Native or near-native proficiency in Norwegian (CEFR level C1) Good English skills (B1+ or better) in writing and speaking Previous experience in a customer service environment is an advantage. Work Experience / Responsibilities: Handle phone calls with cust ...