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Our client is one of the best known outsourcing companies in the world. They have partnerships with the most powerful companies in the world. With many awards won, it is the biggest call centre in Athens. Currently recruiting Swedish speakers for Customer Service position. This is your chance to give a real value to your career, being trained and directly working with these Giants.
Role: Customer Service Agent
• To respond and record consumer inquiries/questions.
• To maintain accurate data input of consumers' inquires
• To ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy.
• To troubleshoot through the use of open questions, support documents and system training.
• To have a sound knowledge of all products and services, understanding their use and functionality.
• To be able to offer recommendations to common problems or frequently asked questions.
• High School diploma or equivalent.
•Fluent Swedish and Good English.
• Familiarity of OS MS Windows.
• Ability to use the desktop computer system.
• Ability to use Internet applications.
Compensation and Benefits:
• Full relocation package for successful candidates that covers: flight, taxi and two weeks accommodation.
• Free training provided by a leading IT company.
• Competitive salary for Greece.
• Free Greek lessons.
• Amazing opportunity to work and grow up in a large multinational company and to add a valuable step to your career.
Please submit your CV to firstname.lastname@example.org
MGI is ideally situated to help secure positions for high quality applicants. We seek to establish and sustain long-term relationships with all of our candidates throughout their careers. MGI offers online job search services at http://www.mgirecruitment.com/
Nationality European mendatory !!!!!