Please check your email .
French Advisor Travel & Hospitality Industry (M/F)
Our Clent is a Multinational Contact Centre Outsourcing Provider Company, in Portugal for 30 years and now with a team of 1200 associates. We believe Portugal is one of the best places to live and work, its contact center industry is one of the fastest growing and better equipped in the world, with quality results that match the most demanding standards. Developing Contact Centre projects in all EMEA region (Europe, Middle East and Africa) and Brazil, we are growing in a sustained and strategic way.
We are one of the top performers in Contact Center Industry. Our proven multilingual capacities and relocation expertise are a key factor in our company sustained growth.
Top 5 Reasons to Join Us:
1. Start an international career;
2. Being involved in projects for worldwide brands;
3. Be part of a successful and growing company;
4. Meet people from all over the world;
5. Develop your language skills in an international environment.
Summary of Primary Job Responsibilities:
We are currently recruiting French speakers to perform the role of Customer Service Advisor to one of the best social networking service that connects people to unique tourism experiences. We are seeking people with the passion for tourism willing to help every customer to feel at home away from home. Based in our office in Lisbon you will be integrated in a team that provide support to their community with an easy, informative, safe, and fun experience. We are looking for new talent with commitment to build with us a successful career.
A minimum of High School diploma or related work experience
Customer Care experience
Written communication support experience
French Native Speaker (mandatory)
Strong English knowledge both spoken and written (eliminatory)
Highly empathetic and friendly
Excellent listening and written/oral communication skills in supported languages
Excellent telephone, computer/keyboard skills
A motivated and enthusiastic personality
Self-organized, planning and prioritization skills
Attention to detail
Base salary (x12 or x14 months) + Meal Allowance + Monthly Performance Bonus
Training fully paid by the company and included in the work contract
Career opportunities and good work environment
Private health insurance to all employees, after 6 months of work
We can help you finding accommodation in Lisbon