Are you detail-oriented and enjoy reviewing content? Are you passionate about online marketing and new technologies? This opportunity in Lisbon might be for you! Your responsibilities and impact as Content Reviewer will be: Content Reviewers on the Chatbot team ensure compliance with content guidelines, focusing on word ambiguity and hierarchy. Collaborate with a top client in internet-based platforms. Oversee internet content daily, enhancing user experience. Influence social media and advertising product quality directly. Reviewing online content and advertisements based on client guidelines. Assessing images, videos, accounts, and text content. Reporting po ...
Are you looking for a well-recognized company in which you will be developing new skills? Are you looking for a social company which facilitates a dynamic and multicultural environment? Stop looking then! Our client is widely recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, representing over 80 different nationalities. Your responsibilities and impact as a customer service agent will be: Supporting our client by helping bank customers over the phone, chat, and email with any queries they may have about products or services Dealing with complaints Skills, qualifications and interests you need to succeed in this role: You are a native Dutch speaker You have a ...
You are interested in medicine? You would like to help people with a disease? Work for a medical device company, that wants to make the life of people with diabetes easier. Your responsibilities and impact as Customer Service for a Medical Device Company will be: Take care of inquiries from the customers all about the Omni pod-Product, an Insulin Management System. From responding inbound calls, being responsible of orders, coordination of product shipment to customers, providing support and direction to customers, resolve their issues in ...
Are you interested in helping people to get the most easy and enjoyable customer experience? Would you like to work in the sunny capital of Portugal, Lisbon and provide efficient, quick and friendly service to customers as well as building strong relationships with them? Your responsibilities and impact as Customer Service Agent will be: Assisting customers with their requests by email, phone and live chat. Collecting and updating customer data. Providing product information to the customer (e. g. subscription, payment and technical requirements). Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner. ...
Are you interested in helping people to get the most easy and enjoyable customer experience? Would you like to work in the sunny capital of Portugal, Lisbon and provide efficient, quick and friendly service to customers as well as building strong relationships with them? Your responsibilities and impact as Customer Service Agent will be: Assisting customers with their requests by email, phone and live chat. Collecting and updating customer data. Providing product information to the customer (e. g. subscription, payment and technical requirements). Ensuring excellent customer satisfaction by responding in ...
Do you enjoy watching content such as short videos, comedy or talent? Perhaps you have already created some yourself? Are you always up to date with the latest trends on the Internet? Do you want to work abroad in a team of over 80 different nationalities? We may have the right opportunity for you in Lisbon! Your responsibilities and impact as Video Content Analyst will be: Reviewing content (videos, image, text, and audio) in accordance with policies Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals Ensuring user and brand safety Able to provide services on a 24/7 shift rotation Disclaimer: please note that these ...
About Our Client : Our client is the Portuguese subsidiary of a large international banking group that provides IT Skills & Software Development services to the IT organizations within the group's business lines. Their mission is to assist with the IT transformation & activities of a worldwide bank capitalizing on all the skills from our international campus in Lisbon. About Responsibilities The main mission will be: Maintaining and developing the app ...
Working and living in Lisbon where you can enjoy the sunny weather can now become reality. Are you also a talented communicator and possibly already have some experience in customer service? Then this is your opportunity! Your responsibilities and impact as a Customer Service Agent will be: Assist customers via phone, email, and chat on all their queries related to their subscription, invoicing, troubleshooting Provide account and application support to Customers namely with regards to software functionality. Deliver a high quality of service to ensure a superior customer experience. Skills, qualifications and interests you need to succeed in ...
This role is not your typical customer service position; it's a sales role that requires prior sales experience and expertise in cold calling. As a B2B Outbound Sales Agent, your primary responsibility will be to promote and sell products and solutions to businesses of various sizes and industries. Your responsibilities and impact as a B2B Outbound Sales Agent will be: Contacting new and existing customers via telephone and email, identifying sales opportunities Manage a portfolio (book of business) of small business clients with responsibility of growing revenue for their business Research and discover fundamental understanding of verticals/market/s industry and client business models Identify sales opportunities and provide clients tailored solution/s to meet their goals Proactively and reactively engage with client ...
Do you have a passion for the travel and tourism industry? Do you like traveling when everything goes the way it should? You can have an impact on making travelers´ journeys a success. Your responsibilities and impact as Customer Service for IHG will be: Solving issues during the booking process. Giving instructions, and taking an active role in finding the right booking Following up during the vacation, providing good solutions incl. refund Being responsible for the current and expanding the clients´ network Managing good and qualifi ...
Do you enjoy watching content such as short videos, comedy or talent? Perhaps you have already created some yourself? Are you always up to date with the latest trends on the Internet? Do you want to work abroad in a team of over 80 different nationalities? We may have the right opportunity for you in Lisbon! Your responsibilities and impact as Content Moderator will be: Reviewing content (videos, image, text, and audio) in accordance with policies Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals Ensuring user and brand safety Able to provide services on a 24/7 shift rotation Disclaimer: please note that these task ...
Category Buyer – French speakers Location: Prague Our client is a diverse, creative team of people passionate about procurement. They invest themselves in their client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, and leading government and public institutions. They deliver practical, effective services and software that enable procurement leaders to maximize their impact on business operations, strategy and financial performance. Salary: For the Category Buyer (around 3 years of experience): 55. 000-62. 000 CZK gross/month Benefits: · ...
Are you already living in Portugal and willing to work in Customer Service? Do you have a native level of French and a good command of English? Do you want to start and develop your career in an international and multicultural company? Check this out! Your responsibilities and impact as a Customer Service Representative will be: Provide support to customers by responding to inbound requests via social media, chats, emails and calls (small percentage) Query Types: Subscription, invoicing, tech troubleshooting Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actio ...
Would you like to start your career working in digital marketing? Do you like online advertising and new technologies? If you are motivated, creative and open-minded, we might have the perfect job for you! Your responsibilities and impact as Sales Consultant for Digital Marketing will be: Daily support of existing customers in the B2B market, identification of sales opportunities Establish a relationship of trust with key decision makers in the marketing industry and consultants for online advertising strategies Understand the business objectives of your customers to achieve the most effective online advertising Offer strategic campaign support and advertising training to educate your customer ...
We are looking for dynamic people who are customer service oriented and open to a new experience abroad. This company provides a platform for secure and automated payment verification processes between businesses. It offers a solution for companies to reduce fraud, simplify payment processes, and provide transparency to their financial transactions. The company mainly focuses on serving B2B clients, especially in finance and accounting. Your responsibilities and impact as a Support Agent will be: Support the user through emails and phone with third parties and International to verify their payment information Maintain client relationships Ensure excellent customer satisfaction by responding in an appropriate and friendly manner Skills, qualifications and interests you need to succeed in this r ...
Lisbon is a very colorful and vibrant city to live in with a rich cultural history! You will be surrounded by friendly people living good vibes and a happy-go-lucky urban life. Is a warm climate all year what you are looking for? Live the sunny beach life next to the Atlantic and have a look at this opportunity! Besides that, if you can start right away, our client will offer you a €2500 signing bonus! Your responsibilities and impact as a Customer Service Agent in Lisbon will be: Being a mentor to consumers in different fields (there are several projects) Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media Delivering calm and resourceful troubleshooting for customer queries regarding their shopping experience Being in contact with other departments and redirecting related cases and issues to related departments ...
Do you want to be part of a multicultural team in a company that works alongside well-known brands? Do you want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have the experience of a lifetime! Your responsibilities and impact as Travel Booking Specialist will be: In this position, you will be representing an uprising and innovative online travel agency that is creating numerous combinations of flights on both regular and low-cost airlines. They also offer nearly 400 000 hotels and other accommodation all over the world. You'll be responsible for ensuring excellent customer service to the French market, creating exceptional value, and solving any issues to deliver a consistent quality of service. The main responsibilities involve:; Managing effectively all incoming queries in a customer service environment Handling both inbound ...
This is a call for an international opportunity in Lisbon that will be lighting up your career and life! If you are tech-savvy and looking for a new career challenge where you can improve your technical skillset you might be interested in working with a global player in smart lighting solutions are looking for technology enthusiasts who want to have a brighter life. Working in this multinational company located in sunny Lisbon might be the life-changing experience you’ve been looking for! Your responsibilities and impact working in Technical Support Specialist will be: Providing support to customers by responding to inbound requests and document relevant case information Assisting users with pre-sales, general inquiries and technical support issues via phone/email/social media channels Adapting the brand's voice and tone for interactions on both private (phone/email/c ...
Your are interested in Social Media? Join a dynamic and international team as a Customer Service Specialist or Content Moderator for a leading social media platform. Embrace a role where every interaction shapes the digital landscape, fostering positive connections and upholding community standards. Seize this great opportunity for your next career move in beautiful Lisbon! Your responsibilities and impact as a: Customer Service Specialist: Providing the best possible answers and solutions to questions and concerns from customers of the Dutch market over the phone, via email or social media Supplying customers with the necessary information and solving any issues Following up of issues if needed Content Moderator: Validating all written content for a social media platform, confirming its accuracy and quality Having the opportunity to share your ideas, in order to improve the quality of our work Being part of ...
Join us as a Customer Service Representative for our global leader in business process outsourcing (BPO). Fluent in French and English, you'll thrive in a dynamic environment, providing exceptional support to our diverse clientele. Apply now and embark on a rewarding career journey! Do you speak fluent French? Are you also fluent in English? Looking to live in a vibrant city? We're looking for you! Our client is a global leader in business process outsourcing (BPO), specializing in customer experience outsourcing across vocal, social, ...
We all enjoy getting from one location to another swiftly, of course. Would you like to work for a reputable cab service app to improve the trips of customers? Then apply right away! Your responsibilities and impact as a customer service agent will be: Being a mentor to consumers in different fields (there are several projects) Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media Delivering calm and resourceful troubleshooting for customer queries regarding their shopping experience Being in contact with other departments and redirecting related cases and issues to related departments Skills, qualifications and interests you need to succeed in this role: Speak a native level of Dutch and at least a B2 level in English Know the value and impact that a ...
Do you enjoy watching content such as short lip-sync, comedy, or talent videos? Did you already try to create some yourself? Are you always aware of the newest trends on the internet? Then we might have the right opportunity for you in Lisbon, Portugal! Your responsibilities and impact as a customer service agent will be: Reviewing content (videos, image, text, and audio) in accordance with policies Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals Ensuring user and brand safety Able to provide services on a 24/7 shift rotation Disclaimer: please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news. Skills, qualifications and interests you need to succeed in ...
Are you a beauty queen/king or a fashionista? Do you always keep up with the latest trends and watch fashion shows from all over the world? Are you trying to find a job where you'd get to work with some of the most recognizable names in fashion? Then you might want to read further! Your responsibilities and impact as a customer service agent will be: Delivering calm and smart decisions in high-pressure situations while paying attention to detail; customers who have queries concerning their shopping cart or experience different issues during their shopping experience request your help over the phone, via e-mail or through chat-rooms ...
If you're passionate about sales, digital products, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you! Purpose of the role: You will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their business needs to propose adequate solutions and send them on the most appropriate Sales path. You will work towards individual targets, but will also be part of a ...
Have you dreamed about moving abroad to a warm and tropical country, to work in a young and international team. While building meaningful memories and connections with likeminded individuals? Then this might be the first step of your new journey. Come and work with one of the many famous brands from different industries offered in the beautiful capital city Lisbon. Your responsibilities and impact as a customer experience specialist will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; Answering incoming customer queries promptly Identifying issues and providing effective solutions to ensure customer satisfaction Recording customer data accurately in the CRM system Providing ad-hoc support as required Being a team player and collaborating for the success of the team and project Skills, qualifications and interests you need to succeed ...
Our client leading global provider of customer experience solutions and technology is looking for Customer Support with fluent German language. Are you looking for an employer who embrace all different cultures, individualities, and personalities? Our client recognize that all our differences make us stronger together. They are offering clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and more! As a result of incredible growth, they’ ...
Ready for a new adventure in Greece? We are looking for Danish Speakers to join us in Crete! Want to work with customer service for world known brands? Our client is growing and is now looking for you who want to work at their client office in Chania in Crete! About the role: At our client, you work to receive incoming calls where you analyze problems and in a fast, effective way solve customers' problems that can be either simple and complicated nature. You will be part of a happy and enterprising team that enjoys providing service and meeting the customer's needs. Who we are looking for: We are loo ...
Advance your digital marketing career abroad in an innovative and international company with a start-up flair by using your online marketing skills and knowledge. This opportunity will help you to combine your career goals with a peaceful lifestyle in Lisbon near the beach! Your responsibilities and impact as a customer service agent will be:- Providing B2B service to small/medium-sized businesses for the market Greeting customers warmly and assisting them with their questions/potential complaints via phone, email, chat Informing customers about other business opportunities Providing accurate knowledge about the products Skills, qualifications and interests you need to succeed in this role: A native level of Dutch and at least B2 level of English Obtaining at least ...
Are you a fashionista or beauty queen/king? You always know the In & Outs, and you follow the fashion shows all over the world? If you want to make a great experience abroad or if you want to start your career with an innovative organization, in each way, you’ll find what you are looking for with us! Your responsibilities and impact as an Online Fashion & Beauty Agent will be: Answering questions and queries from customers Offering support with faced issues Helping out with orders Dealing with complaints Helping customers over the phone, chat and email Skills, qualifications and interests you need to succeed in this role You are up to fluent in Dutch or Flemish and good command of English You are energetic and innovative You are a fast thinker and work proactively Motivation and teamw ...