Do you have passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travelers' journeys a success! Your responsibilities and impact as a Travel Agent will be: Answering incoming queries from customers Identifying issues and provide solutions Ensuring high level of customer satisfaction Recording data in the CRM system Providing ad-hoc support Being a team player and participate in the success of the team and project Skills, qualifications and interests you need to succeed in this role: You are a native Dutch speaker You have a business proficiency level of English You are looking for a job opportunity abroad You are motivated and committed to your work You have excellent communication and listening skills You are a team player and you ...
Do you have passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travelers' journeys a success! Your responsibilities and impact as a Travel Agent will be: Answering incoming queries from customers Identifying issues and provide solutions Ensuring high level of customer satisfaction Recording data in the CRM system Providing ad-hoc support Being a team player and participate in the success of the team and project Skills, qualifications and interests you need to succeed in this role: You are a native Dutch speaker You have a business proficiency level of English You are looking for a job opportunity abroad You are motivated and committed to your work You have excellent communication and listening skills You are a team player and you are willing ...
Do you want to be part of a multicultural team in a company that works alongside well-known brands? Do you want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have the experience of a lifetime! Your responsibilities and impact as Travel Booking Specialist will be: In this position, you will be representing an uprising and innovative online travel agency that is creating numerous combinations of flights on both regular and low-cost airlines. They also offer nearly 400 000 hotels and other accommodation all over the world. You'll be responsible for ensuring excellent customer service to the French market, creating exceptional value, and solving any issues to deliver a consistent quality of service. The main responsibilities involve:; Managing effectively all incoming queries in a customer service environment Handling both inbound and outbound calls and emails Gathering information from customers and ensuring resolutions of queries Assisting the clients with upgrades, rescheduling, bookings, doubts, claims. . . Conserving with the clients in order to understand their needs regarding financial consideration, travel dates, destination, and travel packages. Booking management (altering, canceling, or creating ...
Each year, our client helps thousands of companies in over 60 markets to better manage their travel programs by providing modern solutions and exceptional service. Do you have experience in the travel industry? Join one of the world's leading Business Travel organizations! You will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel, and beyond before and during their business trips. The Company Our partner is a global services provider that specializes in customer engagement and improving business performance. They are looking for a motivated Sales and Marketing Support Agent to join their team in Berlin and ...
What will your tasks be? The company monitors the news feed around the clock and across media types, so our customers can get a tailormade overview of the press coverage that is important to them. This product is therefore a central tool for them in their daily work, and they expect high quality and timeliness from us - we need you to help deliver both. As a Media Monitoring Specialist, you will be responsible for the manual selection and coding of Danish and international articles for our customers. To succeed in this role, you must have knowledge of the media landscape and the ability to assess content from a customer's perspective. Our customers receive their selected media content in the morning, so most of your working days will start very early. The tasks include, but are not limited to: Selecting the news of the day for specific customers Analyzing (coding) media content on various parameters for customers Communicating with co-workers in Tallinn and Denmark Who are we looking for? Ideally, our new colleague has: A good understanding of media and how they operate Very good Danish and English s ...
Are you passionate about content reviewing and new technologies? Would you like to join one of the leading tech companies? This position offers you the opportunity to work alongside one of our high-profile clients who specialize in internet-based searching and video sharing platforms. Job description * A chatbot is an artificial intelligence that can respond to a user's questions (or prompts) on any subject with an almost human-like "understanding. " It performs text-based tasks like creating various forms of content, summarizing text, and translating between languages. * Content Reviewers working on our Chatbot team are responsible for reviewing Chat Bot's textbased answers that were flagged by users as not okay, by using the policies & guidelines to decide if the answers were offensive/dangerous. * You will visually review text-based content and escalate violations of Client policies using internal tools. * On this project you might review content that ranges from mild to very sensitive topics such as but not limited to profanity, hate speech or violence. * Attention to detail and quick decision-making skills are key for success in this role as the tasks can be quite repetitive. Benefits ...
Are you a Customer Service Specialist looking for new opportunities in Portugal? Do you prioritize the customer's needs and want to work from home? Then keep on reading! Your responsibilities and impact as an Insurance Support Specialist in Portugal will be: Provide comprehensive support to employees of using our client company's insurance via email and telephone. Adhere to company policies and procedures. Manage customer contacts digitally and handle inbound calls and written communications within established guidelines and goals. Serve as the primary point of contact for policyholders, efficiently resolve cases, while identifying and escalating issues if needed to ensure timely resolution. Complete daily tasks promptly and accurately to support operational efficiency. Maintain data accuracy and security within the customer database. Skills, qualifications and interests you need to succeed in this role: A native level of Italian and at least a C1 level of English Ability to do 1st week of the training in Lisbon in the office starting from 6. 5. High school diploma or University Degree Passion for customer service Proficient in handling inbound calls and written communications within established guidelines Attention to ...
Interested in joining a team of international excellence? This is your opportunity! We are looking for ambitious and confident candidates to join our team and join a leading project! As an Interpreter you will be part of a team of interaction experts that are helping people all over the world, in several areas like healthcare or business. What is waiting for you: Work as a team from your home; Accommodation in a Teleperformance apartment; One flight per year to your home country (within Europe); Health insurance from day one in the company; Work full-time; Specialized training included. What you’ll be doing at Teleperformance Portugal As a ...
Do you have a passion for the travel and tourism industry? Do you like traveling when everything goes the way it should? You can have an impact on making travelers´ journeys a success. Your responsibilities and impact as Customer Service for IHG will be: Solving issues during the booking process. Giving instructions, and taking an active role in finding the right booking Following up during the vacation, providing good solutions incl. refund Being responsible for the current and expanding the clients´ network Managing good and qualified lead generation There are many areas where the excellent customer or client suppor ...
We are looking for dynamic people who are customer service oriented and open to a new experience abroad. This company provides a platform for secure and automated payment verification processes between businesses. It offers a solution for companies to reduce fraud, simplify payment processes, and provide transparency to their financial transactions. The company mainly focuses on serving B2B clients, especially in finance and accounting. Your responsibilities and impact as a Support Agent will be: Support the user through emails and phone with third parties and International to verify their payment information Maintain client relationships Ensure excellent customer satisfaction by responding in an appropriate and friendly manner Skills, qualifications and interests you need to succeed in this role: You are a native French speaker (this is a must!) + a good level of English (B2 minimum) You are motivated and committed to your work You have no trouble wi ...
Location: Prague Our client is a diverse, creative team of people passionate about procurement. They invest themselves in their client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, and leading government and public institutions. They deliver practical, effective services and software that enable procurement leaders to maximize their impact on business operations, strategy and financial performance. Salary: For the Category Buyer (3 years of experience): 55. 000-62. 000 CZK gross/month Benefits: · The relocation package consists of three layers of support: 1. Travel support covering one-way plane/train/bus ticket for the candidate and their family/partner 2. Accommodation support: accommodation for the candidate and their partner/family who is/are relocating with them for 14 days since their arrival to the Czech ...
Category Buyer – French speakers Location: Prague Our client is a diverse, creative team of people passionate about procurement. They invest themselves in their client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, and leading government and public institutions. They deliver practical, effective services and software that enable procurement leaders to maximize their impact on business operations, strategy and financial performance. Salary: For the Category Buyer (around 3 years of experience): 55. 000-62. 000 CZK gross/month Benefits: · The relocation package consists of three layers of support: 1. Travel support covering one-way plane/train/bus ticket for the candidate and their family/partner 2. Accommodation support: accommodation for the candidate and their partner/family who is/are relocating with them for 14 days since their arrival ...
As a Technical Support Agent, you'll play a vital role in addressing escalated customer inquiries, complaints, and issues associated with products and services for a well-known entertainment brand. Your main responsibilities will include investigating complex cases, providing timely resolutions, and ensuring customer satisfaction while adhering to company policies and standards. Your responsibilities as a Technical Support Agent will include: Addressing escalated customer inquiries, complaints, and technical issues related to products and services. Conducting thorough investigations into escalated cases, analyzing data, and identifying root causes for appropriate solutions. Communicating with customers via phone, email, or chat to understand concerns and deliver timely resolutions. Making informed decisions based on company policies, product knowledge, and customer needs. Skills, qualifications, and interests needed for success in ...
Are you already living in Portugal and willing to work in Customer Service? Do you have a native level of French and a good command of English? Do you want to start and develop your career in an international and multicultural company? Check this out! Your responsibilities and impact as a Customer Service Representative will be: Provide support to customers by responding to inbound requests via social media, chats, emails and calls (small percentage) Query Types: Subscription, invoicing, tech troubleshooting Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Ensure excellent customer satisfaction by responding in an appropriate and friendly manner Skills, qualifications and interests you need to succeed in this role: The company is ...
Job Title: Client Success Manager - Middle East Location: Hybrid – Colchester Salary: Negotiable + uncapped Commission + annual Bonus We are seeking a highly motivated and skilled individual to join our client’s rapidly expanding team as a Client Success Manager. This permanent role offers an exciting opportunity to work with some of our client’s most valuable key accounts in the Middle East and Europe, particularly within the big industrials sector. The successful candidate will play a pivotal role in managing service revenue, renewals, and maintaining strong relationships with these accounts. Key Responsibilities: Account Management: Oversee and nurture key accounts in Europe, ensuring their satisfaction and success wit ...
Job Title: French speaking Technical Support Specialist Location: Feltham, UK (Hybrid Basis) Salary: £27,500 - £29,500 per annum + Discretionary Annual Bonus Are you a fluent French speaker with a passion for providing exceptional technical support? Do you thrive in a dynamic, customer-focused environment? If so, we want to hear from you! Company Overview: Our client is a leading technology company dedicated to providing innovative solutions to their customers. With a strong focus on customer satisfaction, they are committed to delivering top-notch technical support services to their global clientele. Position Overview: We ...