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This position is a sales role, heavily based on outbound calling, in response to customer interest. You will be targeted on selling Silversea Cruises and related shore side products and services to the consumer. Utilise web and other lead / inquiry sources to generate sales and grow long-term customer relationships. Develop customer relations by initiating calls, emails or other types of contacts to consumers. Work directly with the consumers to provide a personalised luxury customer service experience. Work within the global sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term sales goals in line with company vision and values.
Relationships and Roles:
Internal / External Cooperation
Bachelor’s degree preferred
Years of experience:
2-5 years’ experience in Consumer Sales (inbound/outbound) in travel/hospitality industry or other industry with complex selling processes
Essential qualifications and skills: