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An exciting new role has come available in Northern Ireland for a fluent DUTCH speaker to join an international Payment Support team. The job is based in Belfast - a vibrant and multicultural city with lots of activities to do during the day as well as in the evening. Besides this, outside the city you will find beautiful countryside to explore!
As a Payment Support Specialist, you will represent a global online payment brand, where you will be the first point of contact for new and existing customers from The Netherlands and Belgium. Your contact with your customers is done via inbound phone calls and emails. This is a varied role involving administration and customer service tasks. You will answer queries and solve any issues your customer is experiencing. Achieving high customer satisfaction and first-time resolution is important in this role.
The successful candidate has:
· Excellent communication skills with fluency in both DUTCH and English
· Previous experience in a customer service role desired
· Ability to multi-task
The selection process is done remotely via email, phone and skype. Once you are successful you will have to book your own flight to Belfast, but your flight costs will be reimbursed. You will receive7 nights in a city centre hotel upon arrival and thereafter you will receive support in finding your own accommodation in Belfast, opening bank accounts and much more. Advance in wages available to help with first month’s rent and deposit.