Please check your email .
CUSTOMER SERVICE AGENT
• Identify and assess customer’s need to achieve satisfaction.
• Handle and resolve client’s problems via phone, chatting and emails.
• Provide accurate and valid information by using the right tools.
• Communicate clearly and gently with all consumers.
• Follow communication procedures, guidelines and policies.
• Have developed communication and soft skills.
• Have advanced Tech skills.
• Native level in the required language, fluent level of English.
• Be capable of handling stressful situations and demanding clients.